Adia feigner
San Diego
Summary
Dynamic sales professional with a proven track record at Nordstrom, excelling in customer service and relationship building. Adept at resolving issues and upselling, I foster loyalty and satisfaction. Known for reliability and teamwork, I consistently enhance customer experiences while maintaining a clean and organized environment.
Reliable and upbeat server,successful at promoting customer loyalty and, satisfaction, purchases with consultative techniques, and diligent attention to individual needs. Knowledgeable about product, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
5
5
years of professional experience
Work History
Sales Associate
Nordstrom
04.2022 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Worked in three of the top volume departments.
Head Server
Red House Pizza
06.2021 - 04.2022
- Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
- Increased restaurant revenue by upselling menu items and promoting daily specials.
- Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
- Resolved guest complaints, addressing issues promptly to foster a positive dining experience.
- Handled high-pressure situations with poise, ensuring a positive experience for both staff and customers.
Team Member
Plant Power Fast Food
03.2020 - 06.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Fostered positive work environment, leading by example and offering support to team members as needed.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
Education
Associate of Science - Nursing
Grossmont College
El Cajon, CA06-2027
High School Diploma -
Patrick Henry High School
San Diego, CA06-2021
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Exceptional customer service
- Reliable and punctual
- Outgoing personality
Timeline
Sales Associate
Nordstrom
04.2022 - Current
Head Server
Red House Pizza
06.2021 - 04.2022
Team Member
Plant Power Fast Food
03.2020 - 06.2021
Associate of Science - Nursing
Grossmont College
High School Diploma -
Patrick Henry High School
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