Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Medat Hajderlli

Etobicoke,ON

Summary

I'm an 18-year-old boy, reliable, hardworking, and eager to bring a strong work ethic and team-oriented mindset to a new location. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

1
1
year of professional experience

Work History

Internship Student

KP Construction INC. 416-879-3523
02.2025 - 06.2025
  • Sorted, organized, and maintained files.
  • Sorted and organized files, spreadsheets, and reports.
  • Analyzed problems and worked with teams to develop solutions.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Evaluated customer needs and feedback to drive product and service improvements.

Volunteer

Martingrove Collegiate Institute
09.2024 - 06.2025
  • Assisted with special events and programs in school as Soccer manager
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Worked in a team environment to maintain high levels of productivity.

Customer Service Representative

HD Home Framing 647-649 4909
08.2024 - 09.2024
  • Responded to customer requests for products, services, and company information.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.

Customer Service and Automotive Service Technician

QEW Kia 416-253-5001
05.2024 - 08.2024
  • Developed customer service and communication skills by serving clients.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.

Education

Highschool diploma -

Martingrove Collegiate Institute
Toronto,Ontario
06-2025

Skills

  • Communication
  • Teamwork
  • Problem solving
  • Planning and organizing
  • Customer service
  • Hard working
  • Reliability
  • Adaptability
  • Critical Thinking
  • Respectful

LANGUAGES

Albanian and English

Timeline

Internship Student

KP Construction INC. 416-879-3523
02.2025 - 06.2025

Volunteer

Martingrove Collegiate Institute
09.2024 - 06.2025

Customer Service Representative

HD Home Framing 647-649 4909
08.2024 - 09.2024

Customer Service and Automotive Service Technician

QEW Kia 416-253-5001
05.2024 - 08.2024

Highschool diploma -

Martingrove Collegiate Institute

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Medat Hajderlli