Summary
Overview
Work History
Education
Skills
Personal Information
Executive Profile
Languages
Timeline
Generic

Rakesh Singh Jamwal

Jammu,Jammu & Kashmir

Summary

Targeting assignments in Administrative Operations / Customer Service with an organization of repute in Jammu, Chandigarh, Delhi and Gurgram.

Certified ISO 9001-2008 standards professional; offering nearly 27 years of experience across various sectors like Telecom, Aviation and Hotel / Travel /Universities and Beverage Industry. Self-directed professional with exceptional office administration capabilities; hard-working, motivational, and resourceful team leader with excellent organization, planning, analytical, and problem-solving skills Recipient of “Appreciation Letter” and gift from CEO & Group CEO for excellent performance in year 2006 and 2010 Showcased tenacity in enhancing process by restructuring the Facility Management System including housekeeping, pantry services & compliance Exposure in leading commercial negotiations with Hotels / Guest House with oversight booking of accommodation as per the policy Multi-layered experience in quickly and effectively resolving issues related to safety / security issues deliberative and strategic approach, while consistently deploying insightful and cost-saving process improvements Considerable exposure in a number of operations like Vendor Management, Cafeteria / Pantry Management, Team Management, Training & Development, Employee Relocation and so on Interact extensively at all levels regarding operations, productivity, and performance issues; openly promote and foster transparent accountability while consistently exceeding goals and expectations Driven, self-motivated, highly energized, and recognized for the ability to perform well under pressure either individually or within a team while presenting excellent leadership and communication skills Diligent Desired Position with solid background in managing daily operations and team leadership. Proven ability to streamline processes and enhance customer satisfaction. Demonstrated expertise in staff training and conflict resolution. Results-driven managerial professional with track record of optimizing operational efficiency and leading teams to success. Recognized for fostering collaborative environment and delivering consistent results. Adept at navigating dynamic business challenges through strong problem-solving and communication skills. Professional with solid background in management and operations, ready to excel in leadership. Known for strong team collaboration, adaptability, and achieving tangible results. Skilled in strategic planning, staff development, and operational efficiency. Trusted for reliability and effective problem-solving in dynamic environments. Experienced with operational management and team leadership. Utilizes strong organizational skills to enhance productivity and customer satisfaction. Track record of implementing effective strategies for staff development and operational improvement. Versatile Assistant General Manager with Number years of experience overseeing daily Industry operations. Decisive planner and analytical problem solver with skill in managing teams to meet stringent objectives. Personable and collaborative demeanor demonstrated through polished communication and willingness to apply team feedback to resolve challenges. High-energy Industry management professional offers proven skills in strengthening operational procedures, enhancing team productivity and streamlining processes. Adaptable in changing environments with strategic decision-making skills. Performance-oriented and hardworking to create approaches to boost long-term business success. Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

31
31
years of professional experience

Work History

Assistant General Manager Administration/ Shipping & Procurement (Head Administration)

NJ Food Products LLP
05.2022 - Current
  • Company Overview: Leading Bottler of Coca Cola
  • Website: [not provided]
  • Overall general administration of the company NJ Food Products LLP, Samba, Jammu
  • Spearheading entire expansion of operations related to office administration, commercial negotiations, Transport & travel management, Security Systems and so on
  • Maintain & track preventive, periodic service charts, coding, insurance of Company Assets
  • Ensure fire extinguisher, exit charts are located at appropriate places for maximum visibility, arrange fire drills on periodic basis for mix groups, fire alarm system, sprinklers are installed at appropriate places, timely refilling of used extinguishers
  • Creative cost saving initiatives such as Transport / Spot Rentals, Electricity, Security and Housekeeping Services
  • Steering skills in controlling Repair & Maintenance/Soft Services operations including management of general housekeeping, proper up-keep of premises, cleanliness, pest control, cost effective repair and entire maintenance work of the company
  • Venue booking for events i.e
  • Product launch/seminar/Picnic/training, etc
  • Prepare agenda/schedule
  • Ensuring proper supervision for quality service of cafeteria vendor, prompt service and deployment of staff
  • To ensure proper stocking of materials by using appropriate method of care and preservation to avoid any damage and loss
  • Tracking inventory levels, ensuring daily checks, and maintaining records of incoming and outgoing stock
  • Managing the flow of goods in and out of the warehouse, and ensuring it's clean
  • Working with production and other departments to ensure products are delivered on time
  • Develop and implement strategies to optimize efficiency and cost-effectiveness
  • Build and maintain relationships with suppliers and vendors
  • Negotiate and manage contracts, including renewals, terminations, and renegotiations
  • Ensure that purchased goods meet quality standards and specifications
  • Ensure that purchased goods comply with relevant laws, regulations, and company policies
  • To ensure easy access identification, verification, handling, maintenance, and smooth issuance of material to the departments
  • To ensure the correctness in the quality, quantity, specifications, condition of the materials received from vendors
  • To ensure that the store is always maintained up to date in all respects in a presentable condition
  • Dealing with local administration Police, SIDCO, JDA, Municipality Corporation and revenue department to resolve the major issues related to labour, land, commercial complex and firm’s contracts
  • Create & sustain environment that fosters development opportunities & motivates high performance amongst team members
  • Conduct regular team meetings, identify gaps, plan actions, take preventive measures to avoid hassles, etc
  • Leading Bottler of Coca Cola
  • Website: [not provided]

Assistant Registrar Administration (Administration Head)

Noida International University & Noida International Institute of Medical Sciences
11.2020 - 01.2022
  • Company Overview: [not provided]
  • Overall general administration of University as well as NIIMS hospital
  • Spearheading entire gamut of operations related to office administration, commercial negotiations, Transport & travel management, Security Systems and so on
  • Designing comprehensive strategies for performing various tasks like: Commercial negotiations with vendors to get services done at lowest possible costs
  • Ensure the optimum utilization of Housekeeping, security Ward Boys, Peons, attendants, Horticultural Manpower
  • Selection and deployment of HK GDA, security and other administrative staff for the institute
  • Process-enhancer; reputed for successfully directing process reengineering and process improvement
  • Creative cost saving initiatives such as Transport / Spot Rentals, Electricity, Security and Housekeeping Services
  • Steering skills in controlling Repair & Maintenance/Soft Services operations including management of general housekeeping, proper up-keep of premises, cleanliness, pest control, cost effective repair and entire maintenance work of University and Hospital
  • Designing comprehensive strategies for performing various tasks at lowest possible costs
  • Implementation of Security system and motivational work culture in Admin Department
  • Annual renewal of contracts/service agreements i.e
  • Updating AMC/Insurance contracts with effective execution
  • Ensuring proper supervision for quality service of cafeteria vendor, prompt service and deployment of staff
  • Ensuring security measures on the specification of Security System such as Biometrics, FAP, Firefighting, access control system, CCTV, alarms and monitored the installation and commissioning of the security systems
  • Creation of SOP related to each activities of the hostel administration
  • Liaising with the government offices for Property Lease and Renewal of Contract Agreements
  • Administrative planning, deployment, safety, insurance of the workers during the covid-19 period
  • Power control, patient’s hospitality arrangements and maintenance of the hospital infrastructure during pandemic
  • [not provided]

General Manager - Operations & Administration

Rishi Infrastructure, ABS Infrastructure & Surya Tower
02.2019 - 10.2020
  • Company Overview: [not provided]
  • Operations of the Group companies, Rishi Infrastructure, ABS Infrastructure & Surya Tower Jammu
  • Liaising with the FCI department for smooth functioning of daily operations of PEG stores situated in various districts of Jammu & Kashmir
  • Managing the operations of the PEG stores sites like Ramban, Kupwara, Anantnag and khanmoh Srinagar
  • Ensure control on logistics & transportation of materials
  • Track Analytics based on trend and taking decision accordingly
  • Dealing with various companies like Reliance General Insurance Co
  • Ltd, Andritz Hydro Pvt
  • Ltd, Vivo Mobiles and Aircel Ltd having their offices in the Surya Tower
  • Dealing with local administration Police, JDA, Municipality Corporation and revenue department to resolve the major issues related to labour, land, commercial complex and firm’s contracts
  • Liaising with the nationalized banks mainly Panjab National Bank, State Bank of India, J & K Bank and Allahabad bank for working capital requirements
  • Maintaining the general administration of the head office main focus on the time management
  • Mentor and lead the team, helping them to develop as leaders
  • Keep vigilance on the daily expenses of the office and PEG stores and applying the measures to minimize the same
  • Preventive maintenance of the head office equipment’s for smooth functioning of operations through vendors
  • Construction and maintenance of the PEG stores for smooth functioning through vendors
  • [not provided]

General Manager - Hostels

Chandigarh University
05.2018 - 01.2019
  • Company Overview: [not provided]
  • Handling the General administration of 17 Hostels in the CU premises
  • Resolving the Students discipline related issues pertaining to Hostels
  • Allotments and shifting of rooms to the students and faculty as per rules and regulations of the University
  • Ensuring the availability of medical facilities to the student at each moment of requirement
  • To keep a vigil on the miscreants or the foreseen incidents to avoid any damage or Loss to the organization
  • To penalize the miscreants as per University norms to maintain the discipline in the hostels
  • To create the Food committees of the students to finalize the hostel food menu and to resolve any grievance related to Food
  • Also taking care of the process of allotment and operations of the Food Courts/Tuck shops/provision stores in the hostel premises
  • To make the operations smoother, various committees like Sport Committee, Cultural Committees, Event Committees, Anti-Ragging Committees, discipline committees are created periodically
  • Attendance of the Students is ensured through biometric systems in the premises and the report on this is shared with the management every day
  • Administration and discipline of the hostel is managed through the wardens deputed at each hostel at particular floors
  • Providing/arranging the Hostels infra (related to Beddings, reading rooms, dining Halls, TV Rooms etc) to the students
  • Creation of SOP related to each activities of the hostel administration
  • Accountability of the Hostels’ assets and monthly audit of the assets
  • Repair and Maintenance activities of around 5100 rooms including common utilities like Dining Halls, Gyms, Entertainment rooms and the Assets of the Hostels
  • Driving the Housekeeping activities in all the buildings through in-house housekeeping teams deputed at all premises
  • Preventive Maintenance of the Hostels’ equipment’s, for the smooth functioning of the operations, through vendors
  • [not provided]

Head Administration

Aircel (Aircel Limited)
02.2005 - 04.2018
  • Company Overview: [not provided]
  • Spearheading entire gamut of operations related to complete office administration, commercial negotiations, Transport & travel management, Security Systems and so on
  • Designing comprehensive strategies for performing various tasks like: Commercial negotiations with Airlines and managing in-house travel desk services for Air/Train Booking both domestic and international travel
  • Relocation movement of employees and logistics
  • Office work space, seating allocation and car parking for employees & visitors
  • Annual renewal of contracts/service agreements i.e
  • Updating AMC/Insurance contracts with effective execution
  • Transport & travel management for employees and senior staff of Aircel and Maxis Group
  • Steering skills in controlling Repair & Maintenance/Soft Services operations including management of general housekeeping, proper up-keep of premises, cleanliness, pest control, cost effective repair and maintenance work
  • Leading negotiation of Capital Goods, Property Lease and Renewal of Contract Agreements across regional/zonal office and company stores
  • Interfacing and adhering with for statutory compliance with local administration, PCB, Electricity, Railways, & Airport Authorities, Local Municipal & Government Bodies of States, Labor Authorities, Passport Authorities, Consulates & so on
  • Rendering capabilities in developing: And implementing Security Systems in line with the Corporate Security Guidelines and regulatory framework to standardize the security processes
  • And taking security measures on the specification of Security System such as Biometrics, FAP, Firefighting, access control system, CCTV, alarms and monitored the installation and commissioning of the security systems
  • Ensuring proper supervision for quality service of cafeteria vendor, prompt service and deployment of staff
  • Administering printing & stationary requirement & cost efficiencies at corporate office printing
  • [not provided]

Sr. Reservation and Ticketing Officer

Jet air Private Limited (Jet Airways)
03.1999 - 02.2005
  • Company Overview: [not provided]
  • Regions Managed (Ticketing): Punjab & Himachal
  • Growth Path / Deputation: Promoted as a reservation and ticketing officer in 2002; enhanced the Office Counter Sale from 18 Lacs to around 55 Lacs/Months
  • Identifying need and imparting training to the new employees & the Travel Agents
  • Working in coordination with other departments like Sales and Accounts to ensure smooth functioning of branch
  • Steering cases related to PTA and Lost Tickets
  • Operating as In-charge for the roster of my subordinates; managed loyalty program of the airline
  • [not provided]

Administration Executive

Hari Niwas Palace Hotel
01.1997 - 03.1999
  • Company Overview: [not provided]
  • [not provided]

Reservation Executive

Snowline Airlinks Pvt. Ltd.
06.1994 - 12.1996
  • Company Overview: [not provided]
  • [not provided]

Education

Graduation - Humanities

M.A.M. College, Jammu University
Jammu, Jammu & Kashmir
01.1994

Skills

  • Communicator
  • Innovator
  • Collaborator
  • Thinker
  • Intuitive
  • Staff management
  • Inventory control
  • Operations management
  • Staff development
  • Team leadership expertise
  • Employee relations
  • Customer relationship management (CRM)
  • Business development

Personal Information

Date of Birth: 02/15/72

Executive Profile

Certified ISO 9001-2008 standards professional; offering nearly 27 years of experience across various sectors like Telecom, Aviation and Hotel / Travel / Universities and Beverage Industry., Strategic Planning, Administrative operations, Budgeting, CAPEX and Cost Optimization, Property Acquisition & Real Estate Management, Facility Management, Security Management, Process Development & Enhancement, 2006, Recipient of 'Appreciation Letter' and gift from CEO & Group CEO for excellent performance., 2010, Recipient of 'Appreciation Letter' and gift from CEO & Group CEO for excellent performance.

Languages

Hindi
Native or Bilingual

Timeline

Assistant General Manager Administration/ Shipping & Procurement (Head Administration)

NJ Food Products LLP
05.2022 - Current

Assistant Registrar Administration (Administration Head)

Noida International University & Noida International Institute of Medical Sciences
11.2020 - 01.2022

General Manager - Operations & Administration

Rishi Infrastructure, ABS Infrastructure & Surya Tower
02.2019 - 10.2020

General Manager - Hostels

Chandigarh University
05.2018 - 01.2019

Head Administration

Aircel (Aircel Limited)
02.2005 - 04.2018

Sr. Reservation and Ticketing Officer

Jet air Private Limited (Jet Airways)
03.1999 - 02.2005

Administration Executive

Hari Niwas Palace Hotel
01.1997 - 03.1999

Reservation Executive

Snowline Airlinks Pvt. Ltd.
06.1994 - 12.1996

Graduation - Humanities

M.A.M. College, Jammu University
Rakesh Singh Jamwal