Adeyemi Williams

• As a training consultant specializing in banking, I provide comprehensive training programs to help individuals and teams develop the skills and knowledge necessary to succeed in their roles
• Facilitated virtual, in-person, and blended learning sessions.
• My focus is on delivering effective training sessions on topics such as customer service, banking regulations, financial products, and sales techniques
• With a strong background in finance and banking, I can tailor training programs to meet the diverse needs of my clients and ensure that they are equipped with the skills and knowledge necessary to succeed.
• Trained forty new hires for corporate banking and eighty experienced workers in commercial banking for a leading bank in Nigeria.

• Skilled at working independently and collaboratively in a team environment.
• Supervised staff to optimize brand expansion initiatives and productivity.
• Self-motivated, with a strong sense of personal responsibility.
• Developed a customer network in order to drive up customer acquisition and increase revenues.
• Proven ability to learn quickly and adapt to new situations.
• Built and deepened partnerships with industry leaders to strengthen collaborative efforts and promote mutual profitability.
• Worked well in a team setting, providing support and guidance.
• Paid attention to detail while completing assignments.
• Interfaced with various internal banking departments to coordinate the delivery of other banking services to clients.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Defined locations, dealers, and investors to drive product sales and foster brand expansion.
• Developed and maintained courteous and effective working relationships.
• Boosted brand growth by devising strategic network and marketing tactics
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• I cultivated interpersonal skills by building positive relationships with others. Managed and developed complex commercial accounts to meet the bank's lending requirements and maximize profitability while minimizing risk.
• Managed time efficiently in order to complete all tasks within deadlines.
• Identified prospects, evaluated financial needs, and developed new business opportunities through superior consultative and negotiation skills.
• Excellent communication skills, both verbal and written.
• Strengthened customer relations by providing in-depth and personalized financial support.
• Passionate about learning and committed to continual improvement.
• I coached and mentored branch teams to uncover sales opportunities among both current and potential business customers.
• Used critical thinking to break down problems, evaluate solutions, and make decisions.
• Generated loans and deposits and cross-sold applicable bank services to the existing customer base to increase profitability from the existing business by 70%.
• Assisted with the onboarding and orientation of new hires to expedite the acclimatization process.
• Collaborated with the internal HR team of GTBank Limited to conduct in-person as well as virtual interviews of new and experienced hire applicants.
• Coordinated employee training programs to improve productivity and performance.
• Developed and implemented onboarding and orientation programs for new employees in the Commercial Banking Division.
• Conducted performance reviews and provided feedback to relationship managers on their performance as well as that of their direct reports.
• Participated in mock credit committee presentations by new recruits in GTBank Limited training school for new hires

• Met with customers to assess their needs and propose customized solutions.
• Delivered an exceptional experience and maintained productive relationships with area small businesses.
• Interfaced with various internal banking departments to coordinate the delivery of other banking services to clients.
• Maintained awareness of competitive products, practices, and rates in the market area.
• Generated loans and deposits and cross-sold applicable bank services to the existing customer base to increase profitability from existing business by 72%.
• Identified prospects, evaluated financial needs, and developed new business opportunities through superior consultative and negotiation skills.
• Met with applicants to obtain information for loan applications and answer questions about the loan process.
• Analyze the needs of clients and prospects to recommend appropriate products or services.
• Evaluated loan requests and documents to verify their accuracy and completeness.
• Processed loan applications and monitored progress from start to finish.
• Negotiated loan terms and conditions with customers to secure the best deal.
• Created strategies to develop and expand existing customer sales, resulting in an increase in annual sales.
• Identified opportunities to cross-sell and upsell loan products to customers.
• Assisted clients with improving their financial health by counseling them on issues such as excessive spending and borrowing.
• Researched and updated industry knowledge on changing legislation and regulations.
• Analyzed potential risks and evaluated loan products to identify suitable options for customers.
• I coached and mentored the branch team to uncover sales opportunities among both current and potential business customers.
• Retained and strengthened current relationships and developed new business through various channels, such as cross-selling and referrals.
• Managed and developed complex commercial accounts to meet the bank's lending requirements and maximize profitability while minimizing risk.
• Strengthened customer relations by providing in-depth and personalized financial support.

• Met with customers to assess needs and propose customized solutions.
• Delivered exceptional experience and maintained productive relationships with small businesses and individuals.
• Provided leadership and direction to grow team portfolio and increase revenue.
• Structured and finalized secured and unsecured loans.
• Developed and implemented marketing and business plans.
• Performed banking, business administration and financial tasks to guarantee five-star service for clients.
• Prepared internal and regulatory financial reports, balance sheets and income statements.
• Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
• Created financial dashboards to provide insights into key performance indicators.
• Prepared balance sheet, revenue and P&L projections, monthly, quarterly and annual reports (budgets).

• Maintained a holistic perspective of client relationships on day-to-day operational and strategic levels.
• Communicated regularly with clients to understand needs, evaluate current product use, and cross-sell new products.
• Built and maintained relationships with new and existing clients while providing a high level of expertise.
• Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
• Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
• Maintained knowledge of banking products and distribution to provide optimal service support.
• Achieved goals for the sale of bank products and services and exceeded performance metrics for customer service.
• Analyzed customer data to identify areas for improvement and maximize customer satisfaction.
• Presented marketing plans and financial plans weekly for the purpose of providing services and reports to the relationship manager daily, weekly, and monthly.

Executive Education, Positive Leadership: Building Excellence, Positive Leadership is about changing the frame of minds of team members such that they see positivity in all that they do. It's about constantly reinforcing good behavior and working to minimize weaknesses. By doing this we get the team's performance to excel and build a healthy convivial work environment which would also engenders personal growth for each team member. Lagos Business School, Pan-Atlantic University Agribusiness Management Program, Agribusiness/Agricultural Business Operations