ADEYEMI ADEMOLA
Business Development Manager
Brantford,ON
Summary
Business Development representative and product marketing manager. To strive for excellence and precision at all times and in all positions, thereby making productive contributions to my organization.
To be an active player and contributor to organizational goals and work in an environment where team spirit reigns and there is a lot of room for effective utilization of intellectual resources to the overall achievement of the corporate objective.
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
4
4
years of professional experience
4
4
Certification
Work History
Lead, Business Development Manager/Product Manager
Payattitude Global
01.2021 - Current
- Developing and executing a strategic plan for expanding the company's payment processing business
- Managed business, integration and products with banks and non-banks agencies
- Web and PoS business specialist
- Implementation of digital payment scheme with banks and non-banks
- Building and maintaining relationships with key stakeholders, such as financial institutions, payment networks/Facilitators and merchants acquiring
- Handling negotiations with clients and proposed clients
- Monitoring the market/industry to develop strategies to build competitive advantage
- Collaborating with product development and marketing teams to develop new payment solutions and marketing strategies
- Providing management with industry data and providing feedback on payment projects
Solution Support
Payattitude Global
01.2020 - 01.2021
- Customer Support specialist
- Build sustainable relationships and trust with customer account through open and interactive communication
- Meet Personal and/or customer service team sales targets
- Follow communication procedures, guidelines and policies
- Familiar with CRM systems and practices
- Taking or processing orders for a product or service
- Resolving clients and merchants complaints
Customer Service Intern
Unified Payments Limited Services
01.2019 - 01.2020
- Worked with helpdesk in solving customers’ transactions
- Communicating with clients and customers about their experiences with Payattitude
- Providing solutions on customers’ complaint and requests
- Answering client or customer questions about properly using or accessing Payattitude
- Processing resolutions on clients’ requests
- Rendering premium financial services to individuals
- Manage good communication and interpersonal skills with customers
- Manage and maintain customers’ accounts
- Assist banking customers who are victims of fraud and identity theft
Education
B.Sc. Political Science -
Tai Solarin University Of Education
01.2018
Strategic Global Business Management
Conestoga College Institute of Technology And Advanced Learning
Brantford, ON08.2025
Senior School Certificate -
Fortlad International College
01.2013
Skills
- Good coordination and organizational skills
- Good communication and presentation skills
- The use of Microsoft Office suites effectively(Ms Word, Ms Excel, Ms PowerPoint)
- Problem Solving
- Marketing specialist
- Great team player
- Product and brand knowledge Serve Customer Needs
- Social media integration High-performance standard
- Complementary products and services Excellent communication skills
- Time management Detailed oriented Team player
Accomplishments
- Brought in 200 new customers in 2023, with a total value of 25 million naira.
Certification
- Digital Payment Professional, LAFFERTY (2022)
- Google Digital Marketing Skills (2022)
- Relationship Management and Marketing Skills (2021)
- Advanced Excel For Financial Analysis (2021)
- Building a Career in Human Resources (2019)
Languages
English
Native or Bilingual
Working out
It makes me feel good, energetic and refreshed.
Timeline
Lead, Business Development Manager/Product Manager
Payattitude Global
01.2021 - Current
Solution Support
Payattitude Global
01.2020 - 01.2021
Customer Service Intern
Unified Payments Limited Services
01.2019 - 01.2020
B.Sc. Political Science -
Tai Solarin University Of Education
Strategic Global Business Management
Conestoga College Institute of Technology And Advanced Learning
Senior School Certificate -
Fortlad International College
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