ADEWALE Adesokan
North York,ON
Summary
Banking Professionals
1. Loan Officers: Evaluate loan applications, assess creditworthiness, and approve or reject loans.
2. Account Managers: Manage customer accounts, provide financial advice, and cross-sell banking products.
3. Financial Analysts: Analyze financial data, identify trends, and provide insights to inform business decisions.
Customer Relationship Services Professionals
1. Customer Service Representatives: Respond to customer inquiries, resolve issues, and provide product information.
2. Relationship Managers: Build and maintain customer relationships, provide tailored solutions, and upsell/cross-sell products.
3. Sales Representatives: Promote banking products and services to new and existing customers.
Key Skills
1. Communication: Clear and effective communication to build trust and resolve issues.
2. Problem-solving: Ability to analyze problems, identify solutions, and implement effective remedies.
3. Product knowledge: In-depth understanding of banking products and services to provide informed advice.
4. Time management: Effective prioritization and time management to meet deadlines and manage multiple tasks.
5. Adaptability: Ability to adapt to changing customer needs, market trends, and regularities
Safety-minded Picker with experience working in busy warehouse environments. Unafraid of hard work, hot or cold conditions or heavy lifting. Punctual and responsible with great quality control and order review skills.
Overview
10
10
years of professional experience
Work History
PICKER/Truck Loader
MILLER WASTE MANAGEMENT
WOODBINE, ON
01.2025 - Current
- 1. Waste Collection and Transportation: Operate heavy machinery, such as front-end loaders or skid-steer loaders, to collect and transport waste materials.
2. Loading Waste: Load waste materials into trucks, containers, or other vehicles for transportation to disposal sites.
3. Equipment Maintenance: Perform routine maintenance tasks on equipment to ensure proper functioning.
4. Safety Precautions: Follow safety protocols to prevent accidents and injuries while operating heavy machinery.
SME OFFICER
ADVANS LAFAYETTE MICROFINANACE BANK
LAGOS, NIGERIA
02.2021 - 12.2023
- Key Responsibilities
1. SME Client Acquisition: Identify and acquire new SME clients, build relationships, and provide financial solutions to meet their business needs.
2. Loan Appraisal and Approval: Appraise loan applications, conduct risk assessments, and make recommendations for loan approval.
3. Financial Advisory Services: Provide financial advisory services to SME clients, including financial planning, budgeting, and cash flow management.
4. Portfolio Management: Manage a portfolio of SME loans, ensuring timely repayments, and minimizing delinquency and default rates.
5. Risk Management: Identify and mitigate risks associated with SME lending, including credit, operational, and market risks.
6. Collaboration: Collaborate with other departments, including credit, risk, and operations, to ensure seamless delivery of services to SME clients.
7. Reporting and Analysis: Prepare and submit reports on SME lending activities, including portfolio performance, loan disbursements, and repayment rates.
Team Leader
ADDOSSER MICROFINANCE BANK
LAGOS , NIGERIA
02.2023 - 09.2023
- Key Responsibilities
1. Team Leadership: Lead and manage a team of loan officers and support staff to achieve sales targets and portfolio growth.
2. Sales Target Achievement: Develop and implement strategies to drive business growth, expand customer base, and increase market share.
3. Portfolio Management: Monitor and control portfolio quality, ensuring minimal delinquency and default rates.
4. Customer Service: Ensure excellent customer service, responding to customer inquiries and resolving issues promptly.
5. Training and Development: Conduct regular training sessions and performance evaluations to ensure team members are equipped to meet targets.
6. Risk Management: Identify and mitigate risks associated with lending, including credit, operational, and market risks.
7. Reporting and Analysis: Prepare and submit reports on team performance, including sales targets, portfolio growth, and customer satisfaction.
ASSET LOAN MANAGER
GROOMING MICROFINANCE BANK
OYO STATE, NIGERIA
01.2015 - 12.2016
- Key Responsibilities
1. Asset Loan Portfolio Management: Manage the bank's asset loan portfolio, ensuring effective risk management, and maximizing returns.
2. Loan Origination: Originate new asset loans, ensuring compliance with bank policies and procedures.
3. Risk Assessment: Conduct thorough risk assessments on potential borrowers, including creditworthiness, collateral, and cash flow.
4. Loan Structuring: Structure loans to minimize risk and maximize returns.
5. Portfolio Monitoring: Monitor the asset loan portfolio, identifying early warning signs of default, and taking proactive measures to mitigate risks.
6. Client Relationship Management: Build and maintain relationships with clients, providing excellent customer service and support.
7. Reporting and Analysis: Prepare and submit reports on the asset loan portfolio, including performance metrics, risk assessments, and recommendations for improvement.
Education
High School Diploma -
THE POLYTECHNIC,IBADAN
OYO STATE, NIGERIA07-2011
IKUMAPAYI COMMUNITY HIGH SCHOOL
OYO STATE,NIGERIASkills
Banking Skills
1 Financial Analysis: Ability to analyze financial data, identify trends, and make informed decisions
2 Risk Management: Knowledge of risk management principles and practices to minimize potential losses
3 Customer Service: Excellent communication and interpersonal skills to provide top-notch customer service
4 Loan and Credit Management: Understanding of loan and credit management principles, including credit risk assessment and mitigation
5 Regulatory Compliance: Familiarity with banking regulations and laws, such as anti-money laundering (AML) and know-your-customer (KYC)
Microsoft Office Skills
1 Microsoft Word: Proficient in creating and editing documents, including formatting, tables, and graphics
2 Microsoft Excel: Skilled in data analysis, budgeting, and financial modeling using Excel formulas, charts, and pivot tables
3 Microsoft PowerPoint is able to create engaging presentations, including design, layout, and multimedia elements
Additional Skills
1 Data Analysis: Ability to collect, analyze, and interpret large data sets to inform business decisions
2 Time Management: Effective time management skills to prioritize tasks, meet deadlines, and manage multiple projects
3 Teamwork and Collaboration: Strong teamwork and collaboration skills to work effectively with colleagues and stakeholders
4 Adaptability and Flexibility: Ability to adapt to changing circumstances, priorities, and deadlines
5 Continuous Learning: Commitment to ongoing learning and professional development to stay up-to-date with industry trends and best practices
Accomplishments
SME Team of the Year:
Recognizing the team's collective achievements, teamwork, and contributions to the bank's SME business
Best SME Portfolio Management Team:
Honoring the team's efforts in managing a high-quality SME loan portfolio.
Best Customer Service Representative:
Honoring exceptional customer service skills, including issue resolution, complaint handling, and customer satisfaction.
Relationship Builder Award:
Rewarding exceptional relationship-building skills, including customer engagement, retention, and loyalty.1. SME Team of the Year: Recognizing the team's collective achievements, teamwork, and contributions to the bank's SME business.
2. Best SME Portfolio Management Team: Honoring the team's efforts in managing a high-quality SME loan portfolio.
Affiliations
- Customer-Facing Activities
Responding to customer inquiries via phone, email, or in-person
Resolving customer complaints and issues in a timely and professional manner
Providing product and service information to customers - Administrative Activities
Maintaining accurate and up-to-date customer records
Processing customer transactions, such as account openings and closures enerating reports on customer activity and sales performanceAdministrative Activities
1. Maintaining accurate and up-to-date customer records
2. Processing customer transactions, such as account openings and closures
3. Generating reports on customer activity and sales performance - Analytical Activities
1. Analyzing customer data to identify trends and opportunities for growth
2. Conducting customer satisfaction surveys and feedback sessions
3. Developing and implementing customer retention strategiesAnalytical Activities
Analyzing customer data to identify trends and opportunities for growth
Conducting customer satisfaction surveys and feedback sessions
Developing and implementing customer retention strategiesAnalytical - Strategic Activities
Developing and executing customer relationship strategies to drive business grow - Identifying opportunities for cross-selling and upselling
- Building partnerships with external stakeholders, such as vendors and suppliers
Timeline
PICKER/Truck Loader
MILLER WASTE MANAGEMENT
01.2025 - Current
Team Leader
ADDOSSER MICROFINANCE BANK
02.2023 - 09.2023
SME OFFICER
ADVANS LAFAYETTE MICROFINANACE BANK
02.2021 - 12.2023
ASSET LOAN MANAGER
GROOMING MICROFINANCE BANK
01.2015 - 12.2016
High School Diploma -
THE POLYTECHNIC,IBADAN
IKUMAPAYI COMMUNITY HIGH SCHOOL
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