Caring and empathetic Support Worker almost 8 years of experience providing therapeutic support for adults with disabilities. Competent planner, developer and implementer of complex individual program plans. Certified medication administrator, verifying patient medicine and nutrition plan adherence according to strict detail.
Reliable DSW enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
20
20
years of professional experience
Work History
Residential Counselor
New Leaf Living and Learning Together East
01.2019 - Current
Provides direct care to those with intellectual and developmental disabilities
Performs personal care tasks, including assistance with basic personal hygiene and grooming, feeding, and ambulation, medical monitoring, and health care related tasks
Fosters positive relationships between caretakers and individuals served
Ensures client safety and maintaining a safe environment
Reminds and assists clients with self-administration of medications (with proper training)
Encourages self-help activities
Reports changes in client’s condition or family situation to administrators and supervisors
Documents services provided
Performs home management functions such as light housekeeping, laundry, bed making, and cleaning
Plans meals, shopping for groceries, preparing and serving food/meals, feeding and clean-up
Accompanies clients to scheduled appointments and transports clients or running errands for clients
Assists with toileting, including bedpans, urinals, and commode chairs as necessary
And any other duties as assigned.
Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills.
Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
Attended meetings to develop and implement individually tailored treatment plans to lead residents to successful reintegration into society.
Supported residents in coping with emotions and fears through one-on-one sessions.
Communicated behavior choices to residents by outlining positive and negative consequences of choices.
Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services and providing emotional support.
Collaborated with various agencies and service providers to facilitate care coordination and information sharing.
Cared for residents by assisting in changing bed linens, washing and ironing laundry, cleaning and personal hygiene.
Promoted positive relations between residents and staff.
Enforced policies and safety standards through building and room rounds.
Supported personal needs of residents dealing with diverse conditions.
Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills
Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success
Utilized [Software] to fill out and maintain federal and state-mandated forms, client diagnostic records, incident reports and progress notes
Enforced policies and safety standards through building and room rounds
Direct support worker
Behavior Prise Consulting
10.2017 - Current
Provides direct care to those with intellectual and developmental disabilities
Performs personal care tasks, including assistance with basic personal hygiene and grooming, feeding, and ambulation, medical monitoring, and health care related tasks
Fosters positive relationships between caretakers and individuals served
Ensures client safety and maintaining a safe environment
Reminds and assists clients with self-administration of medications (with proper training)
Encourages self-help activities
Reports changes in client’s condition or family situation to administrators and supervisors
Documents services provided
Performs home management functions such as light housekeeping, laundry, bed making, and cleaning
Plans meals, shopping for groceries, preparing and serving food/meals, feeding and clean-up
Accompanies clients to scheduled appointments and transports clients or running errands for clients
Assists with toileting, including bedpans, urinals, and commode chairs as necessary
And any other duties as assigned.
Maintained clean, safe and well-organized patient environment.
Completed entries in log books, journals and care plans to accurately document and report patient progress.
Assisted disabled clients to support independence and well-being.
Monitored progress and documented patient health status changes to keep care team updated.
Developed rapport to create safe and trusting environment for care.
Administered medication as directed by physician.
Support Worker
Staff Relief Health Care Services Inc
Toronto, ON
01.2019 - 03.2021
Working with elderly patients and providing one-on-one care such as assisting with personal care, meal preparation, and light housekeeping
Ensuring fulfillment of individual goals and needs as instructed in client’s support plans
Helping clients with leisure activities
Ensuring health, safety, welfare, and independence of clients
Assisting and satisfying social and emotional needs of client
Documenting and recording daily care reports which may include resident incident reports, restraint monitoring, and medication administration
Adhering to Occupational Health and Safety Regulations set by province or territory
Helped clients manage and reach individual goals, supporting independent progression and social skills.
Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Kept clients engaged in social networks and communities for personal health and growth.
Promoted community integration by providing extensive physical, emotional and social support.
Evaluated client progress toward established annual and quarterly goals.
Coached employees through day-to-day work and complex problems.
Standardized office structures and processes to promote collaboration and increased performance.
Interpreted management directives to define and document administrative staff processes.
Monitored employee and customer interactions to assess quality of service.
Recruiter/ Administrative Assistant
Action Staffing Agency
07.2016 - 03.2017
Scouring job search websites for potential recruits and contact those candidates personally
Reviewing and Analyzing resumes using in-house software program
Introducing new hires to the company and walk the through the hiring and training process
Serving as an employee advocate for new hires as well as established employees
Completing all new-hires paper work with candidates who meet the expectation of the job
Working with outside head-hunters and staffing agencies to identify new talent in outside sales
Answering of phone calls and responding to emails
Organizing a filing system for important and confidential company documents
Evaluated strengths and weaknesses of candidates through effective screening processes.
Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
Operated and maintained applicant tracking and candidate management systems.
Developed recruiting strategies to identify qualified candidates and build network.
Administrative Manager
Safe Tires LLC
02.2013 - 04.2015
Managing the office supplies stock and placing orders for the company
Maintaining and updating the company data bases
Organizing a filing system for important and confidential company documents
Maintaining the company calendar and schedule appointments
Booking of meeting rooms as required
Answer and queries the employees and the clients
Preparing reports and presentations with statistical data packages
Distributing and store correspondence e.g
Letters, emails, and packages
Preparing regular reports on expenses and office budgets
Scheduling in-house and external events.
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Trained employees in company and regulatory compliance requirements to promote conformance.
Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Instituted quality systems within organization encompassing training, corrective and preventive action.
Senior Education Officer
State Universal Basic education Board
09.2007 - 12.2013
Mediating and improving relationships between students, parents and Teachers
Conducting assessments to determine student’s strengths, weakness, interest and aptitudes
Implement education activities according to strategy, proposal, budgets and plans
Lead in organizing and facilitating training program's
Providing students with support and guidance on how to deal with problems
Implementing program's to combat substance abuse’
Referring students to other support services and mental health professionals as needed
Counseling individuals and groups as required.
Directed day-to-day operations of education program and supervised support staff to delegate assignments and evaluate performance.
Developed curriculum and lesson plans to achieve objectives of each course.
Planned and implemented staff development and in-service training programs to enhance knowledge and skills.
Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
Designed or used assessments to monitor student learning outcomes.
Conferred and resolved education-related issues and problems with students, parents and school officials.
Scheduled educational activities, faculty lectures and departmental events to drive mission and values of institution.
Checked on instructor lessons and communication in order to assess quality of education and assistance offered to students.
Represented educational program at meetings and conferences to serve as subject matter liaison for array of services and activities assigned.
Analyzed instructor, student and class trends to make proactive decisions about program operations.
Education
First Aid And CPR Level C - management
St John’s, Ambulance
2022
Safety Management Certificate -
CLI College
2021
Diploma - Developmental Service Worker
CLI College
2018
Bachelor of Arts - Education Management
University of Ibadan,
Nigeria
2006
Skills
PERSONAL SKILLS
Independent worker
Time Management
Good inter-personal relationship
Strong PC and Microsoft Office Skills
Problem Solving
Accounts payable
CPR, AED & First Aid Certified
Good Team Player
Decisive
Good communication and report writing
First Aid Certification
Timeline
Residential Counselor
New Leaf Living and Learning Together East
01.2019 - Current
Support Worker
Staff Relief Health Care Services Inc
01.2019 - 03.2021
Direct support worker
Behavior Prise Consulting
10.2017 - Current
Recruiter/ Administrative Assistant
Action Staffing Agency
07.2016 - 03.2017
Administrative Manager
Safe Tires LLC
02.2013 - 04.2015
Senior Education Officer
State Universal Basic education Board
09.2007 - 12.2013
First Aid And CPR Level C - management
St John’s, Ambulance
Safety Management Certificate -
CLI College
Diploma - Developmental Service Worker
CLI College
Bachelor of Arts - Education Management
University of Ibadan,
Similar Profiles
ADAEZE AYINOTUADAEZE AYINOTU
Direct Support Worker at NEW LEAF LIVING AND LEARNING (East Gwillimbury)Direct Support Worker at NEW LEAF LIVING AND LEARNING (East Gwillimbury)