IT Technician
- Install, configure, and maintain computer networks, ensuring optimal performance and security
- Troubleshoot network issues, identify root causes, and implement appropriate solutions promptly
- Design and implement network infrastructure, including LAN/WAN setups and proxy servers
- Perform network hardware configuration, including routers, switches, and firewalls
- Conduct regular network maintenance activities, such as patching, firmware updates, and system backups
- Collaborate with cross-functional teams to plan and execute network expansion projects
- Provide end-user support, resolving hardware and software issues in Windows and Linux environments
- Conduct data analysis to identify network performance trends and recommend improvements
- Train and mentor junior IT staff members on network troubleshooting and maintenance.