Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Audit Team Member
Richard Shitu & Co
Ibadan, Nigeria
06.2015 - Current
Audit Investigation and Audit report writing
Audit planning and execution
Client stock taking
Training of audit assistants and audit juniors on audit best practices and audit work papers standards
Verification of client cash and bank balances
Managed multiple simultaneous projects, prioritizing tasks to meet deadlines without compromising quality or attention to detail
Maintained professional knowledge by attending 3 Continuing Professional Development Program (CPDP) and Training workshops annually.
Branch Manager
Access Bank PLC
Ilorin, KW
03.2012 - 06.2015
ATM cash sorting and loading
Balancing tellers as at when due and conduct of Integrity Test
Delighting customers by exceeding their expectations
Ensuring tellers operate within stipulated bank policy.
Ensuring that Branch Vault closes within approved limit
General Ledger Reconciliation and vault out cash for Tellers
Prepare cash for evacuation by Bullion Officers
Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals
Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations
Met deadlines by proactively managing individual and team tasks and streamlining processes
Managed approximately 30 complaints via incoming calls and emails per day from customers
Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded
Cash Officer
Intercontinental Bank PLC
Kats, KT
05.2006 - 03.2012
ATM management and teller's supervision
Cash Management and Customer relationship management
General ledger reconciliation
Contributed to branch revenue growth through cross-selling banking products during customer interactions
Increased team productivity by training new employees on proper cash handling procedures and best practices
Improved customer satisfaction by efficiently processing cash transactions and providing prompt service
Ensured seamless customer experience through accurate processing of large volume cash transactions during peak hours
Assisted customers in navigating financial services, offering advice on products tailored to their needs
Upheld strict record-keeping standards, meticulously documenting all transactions and maintaining a clean audit trail
Managed ATM servicing tasks such as replenishing funds, troubleshooting issues, and coordinating maintenance support when needed
Monitored counterfeit bill detection efforts, ensuring adherence to established security protocols in each transaction
Streamlined transaction processes with implementation of new technologies for faster service delivery to clients
Supported branch operations by conducting regular audits of cash drawers and vaults, ensuring accuracy and compliance
Oversaw liquidity and cash management operations
Complied with established internal controls and policies
Developed strategic plans for day-to-day financial operations
Education
M.Sc. - Treasury Management
Bayero University
Kano, Nigeria
02-2011
B.Sc. - Accounting
Bayero University
Kano, Nigeria
06-2002
Skills
Internal controls evaluation
Critical thinking
Fraud detection techniques
Time management capabilities
Continuous learning commitment
Bookkeeping and reconciliation
Analytical mindset
Regulatory compliance
LANGUAGES
English
Yoruba
Hausa
Certification
Chartered Institute of Forensics and Certified Fraud Investigators of Nigeria
Cybersecurity, Hagital Consulting, Project Based Training on Cybersecurity Fundamentals, Threat Intelligence, Digital Forensics and Incident Response, Vulnerability Assessment and Penetration Testing with Hagital Consulting.