Adesuwa Becky Osazuwa Alohan
Cornwall,ON
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Stevelyn Kleen Cleaning and Grooming Services
03.2016 - 01.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Education
Bachelor of Science - Human Physiology
Ambrose Alli University
Ekpoma, Edo State, Nigeria02.2015
High School Diploma -
Zion Comprehensive College
Benin City, Edo State, Nigeria07.2007
Skills
- Strong written and oral communication skills with a focus on customer service
- Computer savvy; Microsoft word, Excel and internet
- Creative problem solving
- Goal driven
- Compassionate and empathetic
- Detail oriented
Certification
- 2022 Northstar digital literacy- Microsoft word and excel
- 2017 Project Management Professional Institute- Diploma in Human Resources
Timeline
Front Desk Receptionist
Stevelyn Kleen Cleaning and Grooming Services
03.2016 - 01.2017
Bachelor of Science - Human Physiology
Ambrose Alli University
High School Diploma -
Zion Comprehensive College
- 2022 Northstar digital literacy- Microsoft word and excel
- 2017 Project Management Professional Institute- Diploma in Human Resources
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