ADESOPE AJAYI
Calgary,AB
Summary
Goal-oriented individual experienced in greeting a high volume of customers and providing personalized merchandise recommendations based on their specific needs. Skilled in creating visually appealing displays to drive sales, efficiently handling cash register transactions, and maintaining meticulous records of all transactions. Committed to promoting long-term customer satisfaction by delivering exceptional service and unparalleled support. Proficient in customer service best practices and knowledgeable about various options available. Friendly and dependable cashier known for delivering unmatched customer service and maintaining a strong focus on workplace efficiency. Demonstrates quick and accurate handling of cash and card transactions with excellent multitasking abilities. Seasoned retail sales professional with expertise in product placement and merchandising. Offers extensive experience in inventory management and efficient shipment processing.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Athlete (Sales Associate)
Nike Market Mall
07.2024 - Current
- Maintained a clean and visually appealing store environment, enhancing the overall shopping experience for customers.
- Processed transactions quickly and accurately, ensuring a seamless checkout experience for each customer.
- Developed strong relationships with clients, resulting in repeat business and increased customer loyalty.
- Conducted product demonstrations for customers, showcasing features and benefits that met their unique fitness goals.
- Offered expert advice on athletic gear maintenance and care, prolonging the lifespan of customer purchases, and fostering trust through shared knowledge.
- Worked closely with the entire team to ensure there were improvements in our Key Performance Indicators(KPIs) such as our ADT, UPT, and Conversion rate.
- Boosted sales through effective up-selling and cross-selling techniques, tailoring suggestions to individual customer needs.
- Collaborated with team members to achieve monthly sales targets, contributing to the overall success of the store.
Sales Associate, Performance Footwear and Apparel
Team Town Sports (Sporting Life Group)
05.2023 - 02.2025
- Organize racks and shelves to maintain store visual appeal according to the company's standard
- Work flexible schedule and extra shifts to meet business needs
- Help customers complete purchases and locate items
- Help with processing of merchandise and organization of Floor
- Restock and organize merchandise in all lanes
- Provide customers with adequate product knowledge to best satisfy their needs
- Ensure that merchandise is properly arranged and sorted for a seamless shopping experience
- Observe adequate steps to avoid Retail loss prevention
- Take note of daily sale target and work towards it by suggesting additional products to increase items per transaction (ITP's)
- Work with other staff to ensure a good customer conversion rate is built and kept
- Provide customers with effective customer service by engaging them and building a bond with them to secure them and make them come back.
Cashier / Stock
Style Democracy (Adidas X Herschel Warehouse Sale)
05.2023 - 05.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Helped customers complete purchases, locate items, and join reward programs
- Helped with processing of merchandise and distribution for sale
- Restocked and organized merchandise in all lanes
- Answered questions about store policies and addressed customer concerns
- Ensured that merchandise was properly arranged and sorted for a seamless shopping experience
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Bachelor of Science - Software Engineering
University of Calgary
Calgary, AB06.2026
High School Diploma -
St. Gregory's College
Lagos, Nigeria06.2022
Skills
- Product Recommendations
- Retail Loss Prevention
- Store Opening and Closing
- Stocking and Receiving
- Order Processing
- Customer Service
- Self-Checkout Assistance
Accomplishments
- Generated over $60,000 in sales revenue for Nike in the first quarter of the year
- Resolved product issue through consumer testing.
- Been ranked and rewarded as a Top Sales Associate across all my previous and current jobs
Certification
The International English Language Testing System (IELTS), 7.0
Leadership Roles
- Vice President Internal, Nigerian Students Association (University of Calgary)- 09/2023 Till date.
- Student Body president (Senior Prefect), 04/2021, 06/2022, St. Gregory's College, Ikoyi, Lagos
Additional Skill
I am also skilled in both fashion and picture styling, and I excel in developing visually appealing concepts that boost brand aesthetics and audience engagement. My strong sense of visual composition and knowledge of color theory enable me to excel at layout design and theme visual storytelling. I am skilled in identifying and incorporating emerging trends into design and styling projects, ensuring their contemporary relevance. In addition, I have expertise giving styling consultations, where I can effectively understand client needs and provide specific guidance that improves both personal and brand image. My technical talents include fluency with Adobe Photoshop and InDesign, and I am at ease working with both digital and analog mood boards. Fashion is a strong passion of mine hence why i have constantly made sure to develop myself and work on this skill
Availability
- Monday: 10 AM to 4 PM
- Tuesday: 4 PM to 10 PM
- Wednesday: 10 AM to 4 PM
- Thursday: 4 PM to 10 PM
- Friday: 10 AM to 4 PM
- Saturday: 4 PM to 10 PM
- Sunday: 12 PM to 9 PM
* Availability would be limited to at most 24hrs a week in Fall 2025 due to Immigration Laws for International students.
Languages
English
Professional Working
Timeline
Athlete (Sales Associate)
Nike Market Mall
07.2024 - Current
Sales Associate, Performance Footwear and Apparel
Team Town Sports (Sporting Life Group)
05.2023 - 02.2025
Cashier / Stock
Style Democracy (Adidas X Herschel Warehouse Sale)
05.2023 - 05.2023
Bachelor of Science - Software Engineering
University of Calgary
High School Diploma -
St. Gregory's College
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