ADESOJI ADEBISI
Ajax,ON
Summary
An accomplished professional with a background in finance seamlessly transitions into an experienced IT specialist focused on security planning and implementation. Known for securing network architecture and systems, I excel in delivering exceptional customer service while effectively managing multiple tasks and time. My commitment is to ensure positive and memorable customer experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Relationship Manager
NPG CONTROL GROUP INC
BENSENVILE
06.2017 - 05.2018
- Created marketing materials and presentations for prospective clients.
- Provided ongoing support throughout the sales cycle by responding promptly to inquiries, resolving issues, and following up on requests in a timely manner.
- Analyzed market trends and identified potential new customers through research activities.
- Developed strategies to attract new customers while retaining existing ones.
- Conducted regular client meetings to assess progress, discuss opportunities for growth, and address any concerns.
Relationship Officer
FIRST CITY MONUMENT BANK
LAGOS, LAGOS
04.2012 - 01.2018
- Assisted customers in opening new accounts and resolving any queries or issues they had.
- Performed credit analysis of customer profiles and portfolios, ensuring adherence to credit policies.
- Analyzed client data to identify opportunities for cross-selling products and services.
- Conducted regular reviews of existing client relationships to ensure the highest level of service was provided.
- Developed strategies for enhancing customer loyalty through improved engagement initiatives.
- Collaborated with internal teams such as operations, risk management and compliance to maximize customer satisfaction levels.
- Monitored account activity for signs of suspicious transactions or activities that could pose a risk to the organization's security protocols.
- Attended networking events in order to establish contacts within the industry.
Business Development Officer
SWIZZPORT INTERNATIONAL
Montreal, QC
- Developed and implemented business development strategies to increase sales revenue.
- Conducted market research to identify potential clients and industry trends.
- Negotiated contracts with vendors for services such as advertising, printing, and event planning.
- Attended networking events to build relationships with potential clients.
- Developed customer outreach programs to maintain existing accounts.
- Monitored industry news and developments to stay abreast of current trends.
- Provided input on promotional materials including brochures, flyers, web content.
Education
DIPLOMA - NETWORKING AND CYBER SECURITY ENGINEERING
COMPUTEK COLLEGE
Markham, ON02-2024
Bachelor of Science - INDUSTRIAL AND LABOUR RELATIONS
OLABISI ONABANJO UNIVERSITY
NIGERIA 04-2009
Skills
- Policy Management
- Client Engagement
- Fluent in English
- Product Recommendations
- Cybersecurity Frameworks
- Network Security
- Penetration Testing
- Incident Response
- Monitoring Computer Viruses
- Interpersonal Communication
- Reliability
- Protecting Networks
Certification
- COMPTIA NETWORK+ IN VIEW
- COMPTIA SECUIRITY + .....IN VIEW
Timeline
Relationship Manager
NPG CONTROL GROUP INC
06.2017 - 05.2018
Relationship Officer
FIRST CITY MONUMENT BANK
04.2012 - 01.2018
Business Development Officer
SWIZZPORT INTERNATIONAL
DIPLOMA - NETWORKING AND CYBER SECURITY ENGINEERING
COMPUTEK COLLEGE
Bachelor of Science - INDUSTRIAL AND LABOUR RELATIONS
OLABISI ONABANJO UNIVERSITY
- COMPTIA NETWORK+ IN VIEW
- COMPTIA SECUIRITY + .....IN VIEW
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