Adeshola Richard Adebayo, MD
Calgary
Summary
Dr Adebayo is an experienced and skillful internationally trained General Medical Practitioner with12 months of postgraduate training (internship), 8 years of clinical practice and some experience in Public Health and administration. Proficient in diagnostic evaluations and patient-centered care, adapting to evolving healthcare needs. Eligible for Practice-Ready Assessment and Residency training pathways to obtain licensure in Canada.
Overview
17
17
years of professional experience
Work History
Taxpayer Services Agent
Canada Revenue Agency
01.2022 - Current
- Assist taxpayers by answering inquiries concerning tax laws, rules, policies and filing requirements
- Gather information from taxpayers and research possible responses or solutions in order to accurately respond to their enquiries
- Advise taxpayers on appropriate use of tax forms for filing tax Returns
- Research taxpayer accounts for status, refunds, errors, adjustments and payments
- Explain tax related bills and notices on taxpayer accounts
- Resolve questions and problems concerning tax laws to ensure that rules and procedures are interpreted correctly and that the taxpayers are in compliance
- Explain CRA-administered benefit programs to taxpayers to help them understand their eligibility and entitlements
Client Representative, Billing and Retention
ADT By Telus
01.2020 - 01.2022
- An excellent communicator in written and verbal English language, skilled in active listening, information gathering and providing honest, empathic, and clear response
- Received requests for service cancellation by clients by phone and email; listened to, analyzed, and responded to the needs expressed by our clients with the aim to retain them
- Often described as “friendly, knowledgeable and helpful” from direct customer surveys
- Maintain an average of 85% Very good or Excellent customer satisfaction feedback
- Deployed negotiation skills to reduce client attrition, built client loyalty, created solutions that benefited their needs and improved their overall satisfaction
- Routinely managed clients' complaints/escalations by performing the necessary follow-ups until final resolution
Health Program Manager
Catholic Relief Services
02.2016 - 06.2019
- Oversaw CRS project implementation of the Global Fund Malaria Case Management across 3 provinces
- Supervised the development of Detailed Implementation Plans and Budgets and ensured that planned activities were implemented in line with the work plan and approved budget
- Ensured good stakeholder management and successfully represented CRS at the highest levels
- Also acted as CRS primary contact with the states, regularly provided timely information and support to the government and other implementing partners
- Compiled state office work plan and wrote detailed program reports on monthly, quarterly and annual basis
- Managed a team of 6 technical staff across 3 states and routinely served as facilitator for technical training
Family Physician
The Limi Hospital
11.2009 - 01.2016
- Provided comprehensive medical services for individuals and families
- Thoroughly assessed patients to establish diagnosis
- Reviewed patient charts and maintain medical history records
- Ordered laboratory and diagnostic imaging investigations and interpret results
- Diagnosed and prescribed medical treatments
- Recommended dietary, hygiene, nutrition, general good health-seeking behaviours and preventive measures to patients for improved outcomes
- Carried out minor surgical procedures, wound care and assist in major surgeries
- Provided comprehensive in-patient care from admission to discharge
- Referred patients to specialists for consultant services as needed
Medical Officer - NYSC
Nisa Premier Hospital
11.2008 - 10.2009
- Monitored patient progress and adjusted treatments accordingly.
- Enhanced patient satisfaction with thorough assessments, diagnoses, and treatment plans.
- Participated in ongoing professional development opportunities to stay current with advances in medicine and enhance clinical skills.
- Assisted senior physicians and surgeons during assessments, examinations and surgical interventions.
- Interpreted diagnostic test results for deviations from normal.
- Entered and scanned patient history, current medical conditions and medications into novel EHR system.
- Wrote comprehensive medical reports for clients who accessed Assisted Reproductive Technology inteerventions
House Officer
National Hospital
11.2007 - 10.2008
- Clerked and performed medical examinations on out-patients and in-patients; diagnosed and created treatment plans; write and maintain up-to- date case records and make necessary medical reports
- Wrote medical notes on patients’ files during ward rounds, followed up with post-round tasks, such as phlebotomies, setting IV lines, administering special medication, patient monitoring, investigations
- Ordered, performed, and interpreted tests and analyzed records, reports, and examination information to diagnose patients' conditions
- Collected, recorded, and maintained patient information, such as medical history, reports, and examination results
- Monitored patients' conditions and progress and reevaluated treatments as necessary
- Collected, recorded, and maintained patient information, such as medical history, reports, and examination results
- Explained procedures and discuss test results or prescribed treatments with patients
Education
MB;BS - Bachelor of Medicine and Surgery
College of Medicine, University of Ibadan
06.2007
Certificate - Basic Life Support
Heart & Stroke Foundation
Calgary, AB12-2024
Certificate - Advanced Cardiac Life Support
Heart &Stroke Foundation
Calgary, AB12-2024
Certificate - Paediatric Advanced Life Support
Heart & Stroke Foundation
Calgary, AB12-2024
Certification - Leadership And Management in Health
University of Washington
Online01-2018
Skills
- Family practice professional
- Excellent bedside manners
- Clinical decision making
- Empathetic and courteous
- Primary care
- Excellent listener
- Thorough medical examination
- Surgical skills
- Diagnosis and treatment
- Medication prescription
- Minor surgical procedures
- Preventive care expert
- Treatment plan development
Languages
English
Full Professional
Timeline
Taxpayer Services Agent
Canada Revenue Agency
01.2022 - Current
Client Representative, Billing and Retention
ADT By Telus
01.2020 - 01.2022
Health Program Manager
Catholic Relief Services
02.2016 - 06.2019
Family Physician
The Limi Hospital
11.2009 - 01.2016
Medical Officer - NYSC
Nisa Premier Hospital
11.2008 - 10.2009
House Officer
National Hospital
11.2007 - 10.2008
MB;BS - Bachelor of Medicine and Surgery
College of Medicine, University of Ibadan
Certificate - Basic Life Support
Heart & Stroke Foundation
Certificate - Advanced Cardiac Life Support
Heart &Stroke Foundation
Certificate - Paediatric Advanced Life Support
Heart & Stroke Foundation
Certification - Leadership And Management in Health
University of Washington
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