Adesegun Adebari Mutiu

Restocked shelves, rac

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

• Created and maintained reports, documents, and presentations to assist with administrative support.
• Collected and maintained file of receipts to coordinate expense report submission.
• Streamlined sales processes with efficient data entry and management of client information in the CRM system.
• Maximized time management skills to achieve multiple tasks under strict deadlines without compromising quality or attention to detail in daily responsibilities.
• Promoted teamwork among colleagues by assisting with overflow work from other departments when necessary to ensure deadlines were met consistently across the board.
• Demonstrated adaptability within a fast-paced environment by swiftly learning new software programs used in day-to-day operations.
• Boosted sales team efficiency by providing timely administrative support and coordinating sales activities.
• Serves as contact for our customer's billing inquires.
• Assist Manager with payroll by ensuring the hours of all team members are recorded properly for payment.

• Developed comprehensive knowledge of company products and services to effectively address customer inquiries.
• Enhanced team productivity by streamlining sales support processes and procedures.
• Assisted in achieving sales targets through effective coordination with the sales team.
• Provided sellers with accurate information concerning platform policies for sales, database issues, and listing inaccuracies.
• Optimized inventory management, monitoring stock levels, and coordinating product replenishment as needed.
• Calculate, prepare and issue documents related to individual accounts.
• Perform related administrative duties such as word processing, maintaining filing and record systems, faxing and photocopying.
• Produce reports, letters, and any correspondence as needed.
• Receive and process payments by cash, check or credit.