Aderinola Abiodun Oshinowo
St. Catharine,Ontario
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
1
1
year of professional experience
Work History
Sales Associate
Tootsies Factory Shoe Market
01.2024 - Current
- Maintained friendly and professional customer interaction
- Keep records of purchase, sales, and requisition
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods
- Resolved various issues impacting sales management and business operations
- Provides customer service by greeting and assisting customer and responding to their inquiries and complaints.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Sales Representative
Dollarama Store
05.2023 - 08.2023
- Increased sales revenue by identifying and targeting high-potential accounts.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answer customers questions about products and services, help locate merchandise, and promote key items.
- Managed efficient cash register operations.
- Achieved agreed upon sales targets and outcomes within schedule.
Education
Diploma - International Business
Niagara College
Niagara-on-the-Lake, ONHigher National Diploma - Business Administration
Lagos State Polytechnic
Lagos, Nigeria 07.2010
Skills
- Excellent communication skills, verbal and written with strong closing techniques
- Excellent listening skills
- Excellent customer service and relationship management
- Ability to multi-task, pays attention to detail, and prioritize work in a demanding and dynamic environment
- High level of diplomacy, sound judgement, and discretion when dealing with clients
- Sales expertise
- Teamwork and Collaboration
- Money / Cash Handling
Languages
English
Native or Bilingual
Timeline
Sales Associate
Tootsies Factory Shoe Market
01.2024 - Current
Sales Representative
Dollarama Store
05.2023 - 08.2023
Diploma - International Business
Niagara College
Higher National Diploma - Business Administration
Lagos State Polytechnic
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