A dynamic project quality manager with over 10 years of experience in documented quality control success and delivering project outcomes within a multi-team setting. Equipped with extraordinary aptitude in managing multiple projects, tasks and priorities simultaneously in an efficient and timely manner while maintaining accuracy and service quality. A self-motivated collaborator who anticipates and addresses challenges through proactive mitigation and innovative problem-solving.
In my role as the Project Quality Manager, I led all quality functions for mid to large scale projects coordinating with executive management, external stakeholders, government agencies and diverse teams within the allocated budget and schedule. I developed specific and measurable goals, improvements and standards to continuously and consistently improve quality and eliminate errors resulting in improved customer satisfaction.
Overview
21
21
years of professional experience
1
1
Certification as a Project Management Professional
Work History
Project Quality Manager
DataMangoes Consulting Inc
07.2022 - Current
Provided support for project approval processes by facilitating decision-making through analysis of business documents including business case and benefits management plan
Ensured that deliverables of all assigned projects comply with organizational standards, technical variables, relevant codes, and client’s specifications
Prepared all required project documentation like Project Charters, Project Management Plans (with its subsidiary plans), budgetary estimates, duration estimates, general policies and procedures, etc
Ensured that all deliverables of more than 3 projects comply with organizational standards, technical variables, relevant codes, and customer specifications
Led continuous improvement activities that enhanced quality, and cost-effectiveness of not less than 3 projects by at least 30% such that customers’ expectations were always exceeded
Coordinated business development activities and demonstrated confident attitude in interacting with clients and colleagues; this expanded organization’s business rating by at least 35%
Maintained effective awareness processes and engaged all stakeholders in timely and professional manner; this improved project communications by at least 27% and ensured 100% client satisfaction.
Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Evaluated quality problems and performed assessments to identify and resolve issues.
Improved quality processes for increased efficiency and effectiveness.
Updated quality control standards, methods, and procedures to meet compliance requirements.
Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
Managed and archived quality documentation and participated in internal and external quality audits.
Increased customer satisfaction through adherence to quality standards and customer requirements.
Mentored and encouraged employees to strive for excellence while fostering professional growth.
Provided observations, took measurements, and performed tests at various stages according to quality control plan.
Wrote and implemented new rework procedures to standardize processes and streamline workflow.
Developed and deployed production control plans and created work instructions and procedures.
Liaised with HR manager to organize and perform quality standard training for new and existing staff.
Monitored project progress, identified risks and took corrective action as needed.
Maintained open communication by presenting regular updates on project status to customers.
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Developed and implemented project plans and budgets to ensure successful execution.
Sourced, vetted and managed vendors needed to accomplish project goals.
Analyzed project performance data to identify areas of improvement.
Verified quality of deliverables and conformance to specifications before submitting to clients.
Facilitated workshops to collect project requirements and user feedback.
Reported regularly to managers on project budget, progress and technical problems.
Equipped and organized facility to comply with company strategy for online and offline quality controls.
Project Manager, Quality Assurance
Nigeria-Sao Tome & Principe Joint Devpt. Authority
01.2011 - 06.2022
Maintained constant and effective relationships (communication and collaboration) with all stakeholders, which ensured timely decision-making and improved achievement of organization change management goals and objectives by 32%
Participated in procurement planning activities including preparation of bid documents, evaluation of at least 37 vendors’ proposals, selection of preferred vendors, etc
Managed all risks and coordinated consultant activities that led to strict cost controls and scope management for multiple oil and gas surface facilities (offshore); this eliminated waste and improved efficiency by at least 40%.
Planned, designed, and scheduled phases for large projects.
Monitored project performance to identify areas of improvement and make adjustments.
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Achieved project deadlines by coordinating with contractors to manage performance.
Met project deadlines without sacrificing build quality or workplace safety.
Provided detailed project status updates to stakeholders and executive management.
Identified plans and resources required to meet project goals and objectives.
Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
Developed and initiated projects, managed costs, and monitored performance.
Coordinated material procurement and required services for projects within budget requirements.
Prepared and submitted project invoices for review and approval.
Developed and implemented strategic project plans to meet business objectives.
Managed projects from procurement to commission.
Negotiated and managed third-party contracts related to project deliverables.
Drafted project reports to identify successful outcomes, insights and future recommendations.
Proposed development and testing improvements to positively impact usability, function and performance.
Met tight deadlines to satisfy client demands and project timelines.
Created test cases and test scripts to maintain cohesive team approach to product development.
Collaborated with developers and project managers to assess program capabilities, features and testing demands.
Validated projects to meet strict design standards and quality benchmarks.
Senior Project Quality Engineer
Nigeria-Sao Tome & Principe Joint Dev. Authority
01.2009 - 12.2010
Managed timelines and schedule of monitoring of offshore drilling projects in JDZ Oil Blocks and ensured payment of relevant allowances to staff on the schedule
Completed project on environmental impact assessment for offshore drilling operations from the initiation phase to closure; ensured that all project management processes are carried out in line with organizational and industry standards
Compiled and facilitated monthly Power Point presentations to over 12-member JDA Board and Management on technical updates on drilling and all other operations by JDZ Oil Block Operators.
Kept projects on schedule by managing deadlines and adjusting workflows.
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Tracked hours and expenses to keep project on task and within budgetary parameters.
Established rapport and engaged with stakeholders to build lasting professional relationships.
Assisted with onboarding newly hired staff members and coached on task prioritization.
Arranged travel and accommodation for team members and project partners.
Coordinated venue and catering arrangements, speaker and attendee liaison and material distribution for meetings and events.
Wrote technical narratives to document processes and design changes.
Sent newsletters and bulletins using MailChimp and dotmailer.
Formulated complete project plans and coordinated engineering, design and shop drawing efforts.
Built strong relationships with internal and external stakeholders and devised strategies, initiatives and events promoting products and services.
Checked compliance of company safety plan and delivered recommendations to address regulatory issues.
Counseled departmental leaders to determine issues and deliver solutions to individualized problems and concerns.
Developed executive presentations and reports to facilitate project evaluation and process improvement.
Transitioned projects from estimation and pre-construction phase to well-defined project execution plan.
Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
Maintained database and spreadsheets with accurate inventory and status.
Created job files for each project and maintained current data in each file.
Kept corporate and client information confidential, adhering to data safety measures.
Prepared meeting agendas and minutes for distribution and record keeping.
Responded to requests for information on materials to inquiring parties.
Provided input and feedback on departmental initiatives, directives and strategies to contribute to project success.
Photocopied, distributed and emailed documents to project managers.
Assembled manuals for team usage from vendor-supplied product data sheets and submittal information.
Contributed to root cause analysis to determine core reason for failures and errors.
Performed quality inspections and drafted reports to detail non-conforming material issues.
Supported quality team members during corrective action updates.
Coordinated with quality control staff to complete inspections.
Led problem-solving activities to quickly identify and permanently resolve quality and productivity issues.
Partnered with senior management to analyze issues and find appropriate solutions.
Facilitated process improvements to successfully decrease errors.
Maintained compliance with industry standards and regulatory compliance during managed projects.
Reported on non-compliance issues and other negative factors discovered during production.
Researched and evaluated new techniques and technologies to improve product quality.
Developed traceability documentation to aid in investigating faults and defects.
Escalated concerns about project and process quality, referring discovered issues to engineering manager for correction.
Recommended revisions to internal controls and operational and management policies and procedures.
Developed and implemented comprehensive quality assurance program to guarantee organization products met safety and quality standards.
Developed action plan for company certification using ISO 9000 standard knowledge.
Executed operational audits and assessed company operations, compliance and other associated risks.
Collaborated with cross-functional teams to develop and implement process changes.
Monitored and optimized production processes to increase throughput and improve quality.
Led root cause analyses to identify and address problems in industrial production.
Developed and implemented process improvements to reduce costs and increase efficiency in industrial production.
Reduced downtime and increased production capacity with strong maintenance plans.
Designed, created and tested production models for industrial processes.
Conducted evaluations of equipment and machinery to verify optimal performance and efficiency.
Analyzed data to identify trends in production and maintenance costs and developed strategies to reduce expenses.
Evaluated proposed project investments by conducting cost-benefit analyses.
Wrote safety procedures for industrial facilities, enforcing or exceeding industry standards.
Created and implemented project plans for new or improved industrial processes.
Built inventory management systems for industrial facilities and reviewed existing systems to identify potential for optimization.
Developed and deployed industrial automation systems, increasing efficiency and reduce costs.
Project Quality Engineer
Sinopec JDZ Block 2 Limited
01.2008 - 12.2008
Contributed to root cause analysis to determine core reason for failures and errors.
Performed quality inspections and drafted reports to detail non-conforming material issues.
Supported quality team members during corrective action updates.
Coordinated with quality control staff to complete inspections.
Carried out integrity surveillance of not less than 10 oil and gas facilities.
Led problem-solving activities to quickly identify and permanently resolve quality and productivity issues.
Partnered with senior management to analyze issues and find appropriate solutions.
Facilitated process improvements to successfully decrease errors.
Maintained compliance with industry standards and regulatory compliance during managed projects.
Reported on non-compliance issues and other negative factors discovered during production.
Researched and evaluated new techniques and technologies to improve product quality.
Developed traceability documentation to aid in investigating faults and defects.
Escalated concerns about project and process quality, referring discovered issues to engineering manager for correction.
Recommended revisions to internal controls and operational and management policies and procedures.
Developed and implemented comprehensive quality assurance program to guarantee organization products met safety and quality standards.
Developed action plan for company certification using ISO 9000 standard knowledge.
Executed operational audits and assessed company operations, compliance and other associated risks.
Collaborated with cross-functional teams to develop and implement process changes.
Monitored and optimized production processes to increase throughput and improve quality.
Led root cause analyses to identify and address problems in industrial production.
Developed and implemented process improvements to reduce costs and increase efficiency in industrial production.
Reduced downtime and increased production capacity with strong maintenance plans.
Designed, created and tested production models for industrial processes.
Conducted evaluations of equipment and machinery to verify optimal performance and efficiency.
Analyzed data to identify trends in production and maintenance costs and developed strategies to reduce expenses.
Evaluated proposed project investments by conducting cost-benefit analyses.
Wrote safety procedures for industrial facilities, enforcing or exceeding industry standards.
Created and implemented project plans for new or improved industrial processes.
Built inventory management systems for industrial facilities and reviewed existing systems to identify potential for optimization.
Developed and deployed industrial automation systems, increasing efficiency and reducing costs.
Monitored maintenance and modification work on 10 different oil and gas facilities.
Supervised periodic calibration of measuring equipment valued at US$22.5 million.
Coordinated petroleum engineering studies on JDZ Block 2 offshore wells.
Project Quality Engineer
Nigeria-Sao Tome & Principe Joint Dev. Authority
06.2002 - 12.2007
Monitored deadlines and milestones to keep ateam on track with project schedule.
Analyzed project data to identify trends and areas for improvement.
Gathered and organized supporting materials for meetings and project updates.
Identified and resolved project issues and mitigated risks, reducing challenges and improving project results.
Coordinated numerous small- and large-scale projects to meet client requirements.
Developed and monitored project schedules, budgets and objectives for successful completion.
Updated customers and senior leaders on progress and roadblocks.
Partnered with project team members to identify and quickly address problems.
Kept senior management well-informed by preparing and presenting project status reports.
Organized scope, schedule and assignments for entire team.
Allocated project resources to drive productivity and maximize efficiency.
Adjusted project plans to account for dynamic targets, staffing changes, and operational specifications.
Worked closely with organizations, individual businesses and government agencies to foster welcoming climate for business.
Developed and deepened relationships with key stakeholders.
Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
Maintained open communication by presenting regular updates on project status to customers.
Reported regularly to managers on project budget, progress and technical problems.
Verified quality of deliverables and conformance to specifications before submitting to clients.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Sourced, vetted and managed vendors needed to accomplish project goals.
Developed and implemented project plans and budgets to ensure successful execution.
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Monitored project progress, identified risks and took corrective action as needed.
Analyzed project performance data to identify areas of improvement.
Recruited and oversaw personnel to achieve performance and quality targets.
Facilitated workshops to collect project requirements and user feedback.
Contributed to root cause analysis to determine core reasons for failures and errors.
Performed quality inspections and drafted reports to detail non-conforming material issues.
Supported quality team members during corrective action updates.
Coordinated with quality control staff to complete inspections.
Led problem-solving activities to quickly identify and permanently resolve quality and productivity issues.
Partnered with senior management to analyze issues and find appropriate solutions.
Facilitated process improvements to successfully decrease errors.
Maintained compliance with industry standards and regulatory compliance during managed projects.
Reported non-compliance issues and other negative factors discovered during production.
Researched and evaluated new techniques and technologies to improve product quality.
Developed traceability documentation to aid in investigating faults and defects.
Escalated concerns about project and process quality, referring discovered issues to engineering manager for correction.
Recommended revisions to internal controls and operational and management policies and procedures.
Developed and implemented comprehensive quality assurance program to guarantee organization products met safety and quality standards.
Developed action plan for company certification using ISO 9000 standard knowledge.
Executed operational audits and assessed company operations, compliance and other associated risks.
Collaborated with cross-functional teams to develop and implement process changes.
Monitored and optimized production processes to increase throughput and improve quality.
Led root cause analyses to identify and address problems in industrial production.
Developed and implemented process improvements to reduce costs and increase efficiency in industrial production.
Reduced downtime and increased production capacity with strong maintenance plans.
Designed, created and tested production models for industrial processes.
Conducted evaluations of equipment and machinery to verify optimal performance and efficiency.
Analyzed data to identify trends in production and maintenance costs and developed strategies to reduce expenses.
Evaluated proposed project investments by conducting cost-benefit analyses.
Wrote safety procedures for industrial facilities, enforcing or exceeding industry standards.
Created and implemented project plans for new or improved industrial processes.
Built inventory management systems for industrial facilities and reviewed existing systems to identify potential for optimization.
Developed and deployed industrial automation systems, increasing efficiency and reducing costs.
Education
Masters of Engineering - Mechanical Engineering
University of Abuja
Abuja, Nigeria
Masters of Business Administration - Business Administration
Ladoke Akintola University of Technology
Ogbomoso, Nigeria
Bachelor of Technology - Mechanical Engineering
Ladoke Akintola University of Technology
Ogbomoso, Nigeria
Skills
Microsoft Office & Microsoft Project
Strategy Implementation &Client Rapport-Building
Inspection Processes, Predictive and Preventive Maintenance
Strategic Goals & Management Consulting
Mastery of Quality Processes & Quality Production
Project Evaluation & Contract Administration
5S Methodology & Quality Assurance Process Optimization
Lean Six Sigma Green Belt Professional (LSSGBP) 2021
Certified Scrum Master (CSM) 2021
Certified Scrum Product Owner (CSPO) 2020
Publications
Conceptual Design of Gas Distribution Pipeline Network for Estates in Nigeria. Nigeria Journal of Technology, 2021.
Economic Analysis of the Gas Distribution Pipeline Network for Estates in Nigeria. Nigeria Journal of Engineering, 2021.
Core Competencies
Market research, project management and statistical skills capable of improving business value delivery.
Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals.
Managed budgets and monitored project costs valued over US$400 million.
Adept at assigning tasks to team members based on individual strengths.
Exceptional in time management, interpersonal skills, organizational skills, verbal and written communication skills that focus on quality delivery, accuracy and thoroughness.
A self-motivated collaborator who anticipates and addresses challenges through proactive mitigation and innovative problem-solving skills.
Excellent aptitude to excel in fast-paced environments, and interacts effectively with internal and external stakeholders.
Strong background in implementing and developing improvement processes through collaboration with cross-functional teams.
Specialties in achieving set targets, generating new strategies and maintaining accurate records.
Proficient in Microsoft Office, Microsoft Project, Smartsheet, SharePoint, Teams, Outlook, and Google suite with the ability to learn and adapt to new computer software applications efficiently.
Volunteer/Community Involvement
Adult Teacher/Outreach CoordinatorJanuary 2018 – Date
King’s Court Church Airdrie, Alberta
Independently prepared detailed and accurate teaching manuals, and taught my class without any supervision.
Coordinated the annual Community Event in Airdrie tagged “Back to School Barbeque”.
Publications
Conceptual Design of Gas Distribution Pipeline Network for Estates in Nigeria. Nigeria Journal of Technology, 2021.
Economic Analysis of the Gas Distribution Pipeline Network for Estates in Nigeria. Nigeria Journal of Engineering, 2021.
Managing Partner at Adar Consulting, previously an affiliate of Rise One ConsultingManaging Partner at Adar Consulting, previously an affiliate of Rise One Consulting