Aderaldo Ribeiro N Neto

Secretariat:
CamaraNet domain; Intranet/Extranet; Indemnity Fund; Issuance of Tickets; Sidoc; HR monitoring; InfoGab; Parliamentary Agenda; Voting Panel; Sigmas; E-mail; Management of the office's material resources; Direct Mail; Reprint; Virtual Disk; Internal Administrative Process; Quota Administration; Office applications;

Legislative:
Commissions; Consultation of Draft Laws, Requirements, etc.; Authentication of Legislative documents; consultation with the Chamber/Senate Portal and monitoring of the Voting Panel.

Budget:
Expertise in Monitoring Amendments through Siafi; Siconv and other Internal and External systems (Ministries, City Halls, etc.).

Social media:
Full domain in CEO; Creation of Portals/Blogs through the Wordpress platform, Creation of Fan Pages for Facebook; Video Editing; Photoshop; Portal on YouTube, Newsletter; Monitoring of the Parliamentary Image Bank; in addition to dominating other platforms such as Mac; Windows and SmartPhones/Tablets.Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

• Prioritized and organized tasks to efficiently accomplish service goals.
• Demonstrated leadership by making improvements to work processes and helping to train others.
• Displayed strong telephone etiquette, effectively handling difficult calls.
• Participated in and took extensive notes during weekly meetings with assessor legislativo.
• Provided administrative assistance by returning phone calls, answering emails and putting together mail distribution lists.
• Completed tasks ahead of deadlines and devised new methods that streamlined administrative processes.
• Prepared thorough, accurate and well-edited documents for cases, client communication and internal needs.
• Directed design, writing and production of page content to fulfill project demands and satisfy customer needs.