Adepeju Raji
Regina,Canada
Summary
Dynamic Business Analyst skilled in Requirements Analysis and exceptional Communication, with a successful track record at Saskatchewan Government Insurance and top firms. Expertise in driving process improvements and engaging stakeholders has consistently ensured project success and operational excellence. Achievements include significant enhancements in system integrations and user training, utilizing tools such as Jira and Microsoft Visio. Aiming to leverage analytical skills to contribute to innovative business solutions in future projects.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business Analyst
EXPERT EDGE CONSULTING GROUP
02.2023 - Current
- Oversees business application development projects, guiding the team through the process using proven systems development methodologies to ensure successful delivery
- Provide support to technical team members, helping them resolve system issues and service delivery challenges
- Partners closely with Business SMEs to co-create training materials that were clear, targeted, and directly relevant to day-to-day operations, ensuring teams were confident in the new processes
- Performs detailed analysis on data to ensure smooth integration with our system’s validations and product solutions
- Troubleshoot issues and provides quick solutions to ensure users can continue working without interruptions
- Participates in user and focus group meetings to gather feedback and contribute valuable insights to improve the product
- Maps out the 'as-is' and 'to-be' states of business processes, offering a clear view of workflows that supported seamless transitions and helped teams understand the bigger picture
- Worked to capture, validate, and track business requirements throughout the project, ensuring each step stayed connected to our overarching goals
- Translates complex technical details into easy-to-understand language, both in person and through written reports, ensuring everyone is on the same page
- Makes use of JIRA and Confluence to document every project stage and encourage team collaboration, so everyone stayed informed and engaged
- Communicates regularly with executive leadership, offering updates on progress, addressing any issues, and ensuring our work aligned with strategic goals
- Conducts thorough post-implementation reviews, gathering lessons learned to enhance future projects and improve change processes
- Stays close to end-user’s post-implementation, providing support, addressing feedback, and reinforcing new processes so they became second nature across the organization
BUSINESS ANALYST
Saskatchewan Government Insurance
11.2021 - 01.2023
- Gathered client’s requirements through and suggested tailored solutions to address their specific needs
- Organized regular check-ins with project teams and stakeholders, creating open, productive discussions around project milestones, potential risks, and key deliverables so everyone stayed aligned and informed
- Conducted gap analyses to assess current ('as-is') vs
- Future ('to-be') processes, highlighting areas where we could improve efficiency and make practical optimizations
- Delivered training sessions to help clients get the most out of the product, and provided ongoing support to ensure a seamless experience
- Collaborated with project teams to craft communication plans that kept stakeholders up to date, meeting deadlines and delivering results
- Used Microsoft Visio to create process maps, making complex workflows easier to understand and bringing clarity to team discussions
- Played a hands-on role in developing training content, setting up training schedules, and coordinating with subject matter experts, ensuring team members received practical, relevant guidance
- Actively gathered and analyzed feedback from stakeholders to refine change strategies, always aiming for continuous improvement and high user satisfaction
- Centralized project documentation in SharePoint, ensuring all information was easily accessible to those who needed it, reducing confusion and streamlining access
- Ensured projects were executed according to the company’s implementation roadmap and getting them off the ground and across the finish line
- Coordinated closely with vendors and third-party partners, making sure their work aligned with our project goals and change objectives
- Led project retrospectives to gather valuable lessons learned, turning feedback into actionable insights that could improve future projects
Business Analyst
National Agency For Food And Drug Administration and Control
12.2018 - 12.2020
- Led cross-functional teams to analyze and improve banking processes and systems, aligning every project with business goals and industry standards to ensure operational excellence
- Documented each step of the business processes, guiding teams from the current ('as-is') state to the improved ('to-be') state
- I kept everyone involved and on the same page, creating a smoother change process
- Oversaw multiple data migration projects, working closely with IT and external vendors to ensure legacy data was accurately transferred into new systems
- My focus was on safeguarding data integrity and preventing data loss or inaccuracies
- Led business process reengineering efforts, digging deep to find inefficiencies and recommending changes that saved costs, boosted operational efficiency, and improved the customer experience
- Partnered with IT to define technical requirements, ensuring that every system enhancement was not only technically sound but also aligned with the business’s needs and easy to implement
- Designed and delivered training programs, complete with user documentation, to support new systems and processes
- By focusing on real-world usage, I helped drive adoption and ease any resistance from teams
- Managed multiple projects at once, keeping them on track with timelines, scope, and budget
- I focused on balancing priorities and meeting the expectations of diverse stakeholders
- Conducted stakeholder interviews, JAD sessions, and workshops to understand business requirements thoroughly and develop clear design documents for new systems
- Captured complex business rules and workflows, breaking them down into clear, accessible documentation
- This approach supported smooth system transitions and made technical and training documentation easy to follow
Education
Bachelor of Science - Food Science and Tech
University of Agriculture
Abeokuta, NigeriaSkills
- Requirements Gathering
- Requirements Analysis
- Gap Analysis
- Functional Documentation Writing
- Strategy Analysis
- Process Analysis
- Process Improvement
- Product Management
- Training and Development
- Communication skills
- Analytical Problem Solving
- Stakeholder engagement
- Facilitation
- Jira
- Google Data Studio
- MIRO
- Product Board
- Figma
- Confluence
- Microsoft Visio
- Slack
- Concise Information Sharing
- Azure DevOps
Keytools
- Jira
- Google Data Studio
- MIRO
- Product Board
- Figma
- Confluence
- Microsoft Visio
- Slack
- Share point
- Azure DevOps
Certification
- Certified Business Analysis Professional (CBAP), International Institute of Business Analysis, March 2024
- Professional Scrum Master (PSM) Certification, December 2023
Timeline
Business Analyst
EXPERT EDGE CONSULTING GROUP
02.2023 - Current
BUSINESS ANALYST
Saskatchewan Government Insurance
11.2021 - 01.2023
Business Analyst
National Agency For Food And Drug Administration and Control
12.2018 - 12.2020
- Certified Business Analysis Professional (CBAP), International Institute of Business Analysis, March 2024
- Professional Scrum Master (PSM) Certification, December 2023
Bachelor of Science - Food Science and Tech
University of Agriculture
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