Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for proactive approach in identifying and addressing issues. Consistently focuses on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
Work History
Expo/security
Pony Corral
05.2023 - Current
Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
Host/Phones/Expo/Food runner
Santa Lucia Pizza (St Mary’s location)
03.2022 - 03.2023
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Assisted in training new food runners, improving team efficiency and service quality.
Ensured compliance with health and safety regulations during food handling and delivery.
Managed food presentation before delivery, ensuring all dishes met quality standards.
Maintained positive and professional demeanor under pressure, contributing to pleasant dining environment.
Established rapport with customers by providing friendly and attentive service.
concessions runner
IG Field
08.2021 - 12.2021
Served food to customers
Cleaned up at the end of games
Worked with a team of new people
Took stock of items
Helped manage runners while manager was away
cashier
Dollar Tree
05.2021 - 08.2021
Helped customers find items throughout the store.
Helped clean up the store to make it appealing to customers.
Always returned with the right amount of money.
Assisted the manager with counting the till.
Referee
LRSD
01.2021 - 03.2021
Explained and taught regulations and rules to players and coaches.
Promoted good sportsmanship among players.
Notified players, coaches and officiating team of rule infractions and relevant penalties.
Assessed players and equipment to verify conformance to event rules and safety standards.
Consulted with officiating team to discuss violations and play problems, coordinate responses, and implement resolutions.
Trained new referees through games.
Cadet Colonel
Royal Canadian air cadets
03.2018 - 11.2020
Developed team communications and information for meetings.