Personable and dedicated, well-suited for roles requiring strong interpersonal skills and positive attitude. Demonstrates understanding of criminal justice principles and effective case management techniques. Committed to making meaningful impact by supporting individuals in their rehabilitation journey
Overview
7
7
years of professional experience
Work History
Probation Officer
Government of Alberta
09.2023 - Current
Maintained compliance with all legal statutes, policies and procedures.
Determined appropriate supervision levels by conducting risk and needs assessments.
Established productive relationships with local law enforcement agencies, enhancing information sharing and cooperation.
Increased efficiency in caseload management through the use of advanced technology tools such as electronic monitoring devices and case management software systems.
Wrote progress reports and testified under oath at court hearings.
Ensured compliance with court-ordered sanctions by closely monitoring probationers'' adherence to conditions of release.
Evaluated people on probation to determine best course of rehabilitation.
Child and Youth Development Specialist Contract
Alberta Health Services, AHS
12.2022 - 09.2023
Maintained documentation and records of training activities and group events.
Organized and attended meetings, trainings and conferences with foster parents to deliver information on youth progress.
Led group discussions promoting critical thinking skills, empowering youth to make informed decisions about their futures.
Created and facilitated recreation and education activities for youths to engage in groups in safe environment.
Applied crisis intervention methods to de-escalate potentially dangerous scenarios.
Delivered youth transitional assistance in areas of education, life skills and career development.
Building Manager
Trellis Society
08.2021 - 09.2022
Facility Management: Managing the day-to-day operations of the residential facility or supportive housing program, including ensuring safety and security, cleanliness, and maintenance of the premises
Resident Support: Providing emotional support and encouragement to residents who are in recovery from addiction, and assisting them in accessing resources and services, such as counseling, medical care, employment support, and other relevant services
Rules and Regulations: Implementing and enforcing program policies, procedures, and rules, such as curfews, visitor restrictions, and behavioral guidelines, to create a structured and supportive living environment
Crisis Management: Responding to crisis situations, such as relapses, conflicts among residents, or emergencies, and providing appropriate interventions, including de-escalation, conflict resolution, and referral to appropriate services
Community Building: Creating and fostering a positive and inclusive community among residents, promoting mutual support, healthy relationships, and positive interactions through group activities, events, and workshops
Housing Case Manager
Trellis Society
06.2019 - 08.2021
Demonstrated respect, friendliness, and willingness to help wherever needed
Used critical thinking to break down problems, evaluate solutions and make decisions
Worked with clients to improve life choices and maximize benefits of programs
Sought out affordable housing options and residences for people in need
Referrals and assistance with housing, food, clothing, cleanliness, and other basic needs
Assisting with problem-solving, conflict-resolution, and communication skills development
Addiction-Supportive Housing Case Worker
Calgary Alpha House Society
12.2017 - 06.2019
Developed clients care plans and document progress toward goals
Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources
Transported clients to appointments
Writing reports, keeping up to date case notes and conduct regular assessments
Provided essential support for the client to maintain housing
Managed client crises and create safety plane
Assisted in maintaining the cleanliness of the building, including regular room inspections and room cleaning support as required
Assist with guest management and tenant relations as needed
Adhering to building safety protocols and codes
Assisting with moderate to heavy lifting (e.g
Move-ins, lifting mobility aids, assisting clients with mobility issues)
Education
Master of Arts - Counseling Psychology
Yorkville University
Toronto, ON
09-2027
Bachelor of Arts - Criminal Justice
Mount Royal University
Calgary, AB
09.2021
High School Diploma - undefined
Bishop McNally High School
Calgary, AB
06.2014
Skills
Behavioral interventions
Crisis response expertise
Suicide prevention training
Goal Setting
Relationship development
CPR certified
Strategic thinker
Team Player
Team leadership
Excellent communication skills
Mental health treatment programming
Proficient computer literacy
Cultural awareness and sensitivity
Interpersonal and relationship building
Interpersonal, Problem-solving skills
Dedicated to serving individuals with special needs with utmost respect
Consideration and deep passion to help guide clients to their full potential
Behaviors of clients and encourage to participate in appropriate activities
Provide assisted daily living skills to ensure proper care
Accomplishments
December2016-present Calgary Immigrant Women's Association / Group Facilitator April2018 – PRESENT, Calgary, AB.
Calgary Seniors Resource Society / Companion September2017 - PRESENT, Calgary, AB.
Mount Royal University / Club Executive September2015 – March2018, Calgary, AB.
360 hours completed Calgary Seniors Resource Society / Companion September2017 - PRESENT, Calgary, AB.
Affiliations
Safe Havens Foundation
Timeline
Probation Officer
Government of Alberta
09.2023 - Current
Child and Youth Development Specialist Contract
Alberta Health Services, AHS
12.2022 - 09.2023
Building Manager
Trellis Society
08.2021 - 09.2022
Housing Case Manager
Trellis Society
06.2019 - 08.2021
Addiction-Supportive Housing Case Worker
Calgary Alpha House Society
12.2017 - 06.2019
Bachelor of Arts - Criminal Justice
Mount Royal University
High School Diploma - undefined
Bishop McNally High School
Master of Arts - Counseling Psychology
Yorkville University
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