Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record.
Overview
6
6
years of professional experience
1
1
Certification
Work History
General Laborer
CINTAS, Professional Uniform And Facility Services
09.2023 - 01.2024
Mentored new employees by providing guidance on safety and proper techniques.
Observed and adjusted machine cycle times, achieving quality results.
Examined and sorted articles according to color, fabric, soil level and required cleaning technique.
Ensured timely delivery of completed orders by managing pickup and drop-off schedules effectively.
Expanded company clientele through targeted marketing efforts, resulting in increased foot traffic and revenue growth.
Followed environmental regulations when handling hazardous materials for laundromat safety.
Loaded and unloaded machines, ironed pieces and folded cleaned items, typically handling over [Number] pieces per shift for large $[Amount] revenue-producing business.
Maintained safety practices at all times to protect personnel and laundry loads.
General Laborer
Bedessee Imports
07.2023 - 09.2023
Worked effectively in fast-paced environments.
Completed all orders within established time frames to support timely deliveries.
Maintained high-quality standards for packaged products, conducting regular quality checks and addressing issues promptly.
Maintained a clean, organized workspace, adhering to company guidelines for hygiene and safety standards in the packaging area.
Monitored packaging machinery to make needed adjustments.
Operated shrink wrap, banding and other wrapping machines.
Customer Service Representative
Guarantee Trust Bank
02.2018 - 04.2020
Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
Implemented and developed customer service training processes.
Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
Managed timely and effective replacement of damaged or missing products.
Collected feedback from customers to help improve service delivery and banking processes.
Referred customers to other banking departments for specialized services.
Trained new hires on customer service policies and procedures.
Assisted customers in opening new accounts, resulting in the growth of the bank''s customer base.
Conducted thorough account reviews for clients, identifying potential fraud and safeguarding their personal information.
Enhanced customer satisfaction by efficiently addressing and resolving complex banking issues.
Investigated disputes and handled suspected fraud with diligence and attention to detail.
Education
Associate of Applied Science - Computer Science
The Polytechnic Ile Ife
Nigeria Osun
03.2016
Associate of Applied Science - Computer Science
The Polytechnic Ile Ife
Nigeria Osun
09.2016
Skills
Dispute Resolution
Remote Office Availability
Problem-solving abilities
Appointment Scheduling
Ability to work in a fast and paced Environment
Traffic Control
Regulations Compliance
Worksite Safety and Maintenance
Languages
English
Professional Working
Certification
Chartered institute of customer service relationship management
Forklift operator
Timeline
General Laborer
CINTAS, Professional Uniform And Facility Services
Sanitation Technician/Sales Associate at CINTAS, Professional Uniform and Facility ServicesSanitation Technician/Sales Associate at CINTAS, Professional Uniform and Facility Services
Maintenance Supervisor at CINTAS, Professional Uniform and Facility ServicesMaintenance Supervisor at CINTAS, Professional Uniform and Facility Services