Qualified Office Administrator/Customer Service Representative with extensive experience in managing office operations, coordinating schedules, and maintaining efficient workflows. Proven track record in streamlining administrative processes and supporting executive teams. Demonstrated expertise in multitasking and communication skills, ensuring smooth day-to-day operations.
Hi, I’m
ADEOLA ADEJUMOBI
Office Administrator /Customer service
Montreal,Canada
Summary
Overview
11
years of professional experience
1
Certification
Work History
Yeshua High School
Office Administrator
01.2021 - 01.2023
Job overview
- Streamlined office processes by implementing efficient organizational systems and digital tools.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Enhanced team collaboration with the establishment of clear communication channels and guidelines.
- Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
ONYX Royal College
Office Assistant
01.2020 - 01.2021
Job overview
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Streamlined communication between departments for better collaboration and increased productivity.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Modesty Excel Private Secondary School
Administrative Assistant
01.2018 - 01.2020
Job overview
- Reduced errors in documentation by meticulously proofreading and editing written materials.
- Boosted employee morale by planning and executing engaging company events and team-building activities.
- Streamlined employee onboarding process, reducing ramp-up time for incoming staff members.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Coordinated travel arrangements for executives while adhering to budgetary guidelines and preferences.
- Strengthened relationships with vendors to negotiate favorable contract terms that benefitted the organization financially.
- Optimized workflow efficiency by researching and implementing appropriate software tools for various administrative tasks.
- Responded to inquiries from callers seeking information.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Uzuakoli Senior Secondary School
Receptionist
01.2012 - 01.2013
Job overview
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times, and increasing client satisfaction.
- Helped maintain office security by monitoring visitor access and issuing badges as needed.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained visitor logs for entering and leaving the facility for security purposes.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Scheduled office meetings and client appointments for staff teams.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
Education
Adekunle Ajasin UniversityOndo, NG
Master of Science from Public Administration
01.2017
University Overview
Thesis Paper: The Impact of Civil Service Capacity on Human Resource Productivity
Lead City UniversityOyo, NG
B.Sc from Public Administration
01.2012
University Overview
GPA: Second Class Honour (Upper Division)
Skills
- Strong organizational abilities
- Skilled in office software applications
- Conflict resolution with clients
- Clear verbal and written expression
- Effective team engagement
- Knowledge of standard office equipment
- Customer sales assistance
- Customer services Relationships
- Communication skill
- Multitasking
- Adaptability
- Administrative Support
- Staff Management
- Travel Coordination
- Office Supply Management
- Event Coordination
- Data analysis and reporting
- Timely mail distribution
- Meeting Coordination
- Human Resources
- Office Administration
- Verbal Communication
- Supply Inventory
- File Organization
- Customer Service
- Time management
- Office administration
- Administrative support
- Database entry
Certification
- Global Emerging Leaders Boot Camp Basic Level Course (An initiative of MC. Maestro Consulting) - 2018
- Certified in ICT Programme - MS Word, Excel, use of the internet - 2014
- Nigerian Institute of Management (Chartered) (Proficiency Certificate in Management) - 2013
- Finesse Management Consultant (Certified in Corporate Etiquette and Leadership Course) – 2012
Accomplishments
Accomplishments
- Streamlined travel arrangements and accommodations for Directors and the Head of Departments, making travel more efficient and comfortable.
- Communicated with over 20 company partners and clients daily and assisted in onboarding 14 employees during my time at Yeshua High School in Lagos.
- Represented the schools at community and off-campus events, as well as during meetings with other academic professionals.
Languages
English
Professional Working
French
Elementary
Timeline
Office Administrator
Yeshua High School
01.2021 - 01.2023
Office Assistant
ONYX Royal College
01.2020 - 01.2021
Administrative Assistant
Modesty Excel Private Secondary School
01.2018 - 01.2020
Receptionist
Uzuakoli Senior Secondary School
01.2012 - 01.2013
Lead City University
B.Sc from Public Administration
Adekunle Ajasin University
Master of Science from Public Administration
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