A dedicated and experienced professional with a proven track record in customer relationship management, customer issue resolution, churn management, network analysis, product assurance, quality assurance and fraud management, with an expert knowledge of product analysis and customer behavior modelling with the view of providing tailor made products to customers. Dependable Network Analyst holding over 10 years of experience in telecommunications industry with proficiencies in revenue assurance and quality assurance. Strong knowledge of data networks and communications with outstanding planning, interpretation and organizational skills. Detail-oriented, hardworking and committed to taking initiative.
Sales Efficiency Enhancement:
Data Analysis and Reporting:
Sales Training and Enablement: