Ademola Tomiwa
Toronto,ON
Summary
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Personable and dedicated Customer Service Representative with extensive experience in [Type] industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Work History
Customer Service Representative
Customer service
Toronto, ON
12.2023 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
Customer Service Representative
Customer service
Toronto, ON
12.2023 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
Skills
- Scheduling
- Paperwork Processing
- Inbound and Outbound Calling
- Information Security
- Call Management
Timeline
Customer Service Representative - Customer service
12.2023 - Current
Customer Service Representative - Customer service
12.2023 - Current
Similar Profiles
Jessica Jimenez FuentesJessica Jimenez Fuentes
shoe palce at Customer serviceshoe palce at Customer service
Gabriela Suzeth Molina Gabriela Suzeth Molina null
Longhorn Resale Shop at Customer ServiceLonghorn Resale Shop at Customer Service
Dylan Fernandez-FisherDylan Fernandez-Fisher
Smiths Grocery at Customer ServiceSmiths Grocery at Customer Service
Carlos CuadrosCarlos Cuadros
Iclean and Construction at Customer ServiceIclean and Construction at Customer Service
Kenrick BarnettKenrick Barnett
Digital Content Creator at Dutchpot ChroniclesDigital Content Creator at Dutchpot Chronicles