ADELOWO ADEBAKIN
Sydney,NS
Summary
Dedicated and hardworking individual with a passion for the culinary industry and a strong desire to create positive dining experiences for customers. Possesses a friendly demeanor, a keen eye for detail and the ability to handle various responsibilities in a fast-paced environment. Committed to upholding high standards of hygiene,safety, and food quality. Competent and ready to take on demanding workload to achieve objectives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crew Team Member
Lawee Bistro
03.2022 - 01.2023
- Operated register to process payments and collect cash payment for order totals.
- Provided excellent customer service by greeting 800+ customers and meeting quality expectations.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Skilled at working independently and collaboratively in a team environment.
- Established positive relationships with 800+ customers and colleagues through high standards of customer service.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Customer Sales Representative
La Pace Restaurant
05.2020 - 02.2022
- Assisted 1000+ call-in customers with questions and orders.
- Described 80+ product highlights and benefits to help guide purchasing decisions.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Helped 70+ customers every day with positive attitude and focus on customer satisfaction.
- Resolved concerns with products or services to help with retention and drive sales.
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
Customer Service Cashier
First Bank Of Nigeria
09.2017 - 04.2020
- Resolved 60+ customer complaints and maintained clean and tidy checkout area daily.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Developed and managed relationships with customers to increase customer loyalty.
- Balanced accurately cash in drawers at beginning and end of each shift.
Education
Post-Baccalaureate Diploma - BusinessAnalytics
Cape Breton University
Sydney, NS05.2025
Bachelor of Science - Environmental Botany
University of Lagos
Lagos, Nigeria2011
Skills
- Strong Organizational and Time- management skills
- Exceptional Communication and Interpersonal skills
- Excellent Team Player
- Ability to work independently
- Detail-oriented and able to handle multiple tasks simultaneously
- Experience in managing budgets and handling financial documents
- Proficiency in Microsoft Office tools
- Stocking and Replenishing
- Kitchen Equipment Maintenance
- Customer Loyalty
- Food Preparation and Safety
Accomplishments
Available Upon Request
Certification
- Professional conduct & Ethics Certification
- Information Security Awareness
- National Institute of safety Professionals
Timeline
Crew Team Member
Lawee Bistro
03.2022 - 01.2023
Customer Sales Representative
La Pace Restaurant
05.2020 - 02.2022
Customer Service Cashier
First Bank Of Nigeria
09.2017 - 04.2020
Post-Baccalaureate Diploma - BusinessAnalytics
Cape Breton University
Bachelor of Science - Environmental Botany
University of Lagos
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