Adelle Brooker
Edmonton
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist
Tommy Guns Barbershop
07.2021 - 01.2023
- Managed front desk operations, ensuring smooth check-in and appointment scheduling for clients.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Coordinated communication between stylists and clients to optimize workflow and experience.
- Maintained cleanliness and organization of reception area, enhancing overall shop atmosphere.
- Oversaw financial transactions, ensuring tills were balanced each shift and staff tips were properly recorded and distributed.
Cashier
Home Hardware Building Centre
08.2017 - 08.2019
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring accountability and reducing discrepancies.
- Assisted customers in locating products, enhancing overall shopping experience.
- Collaborated with team members to restock shelves, optimizing product availability.
Education
Bachelor of Arts - Psychology
University of Alberta
Edmonton03-2026
Skills
- Organization
- Time management
- Phone and Front Desk Communication
- Customer/Client relations
- Scheduling
- Multitasking and prioritization
Languages
English
Certification
AHS Community Helpers Program Certification-2020
Timeline
Receptionist
Tommy Guns Barbershop
07.2021 - 01.2023
Cashier
Home Hardware Building Centre
08.2017 - 08.2019
Bachelor of Arts - Psychology
University of Alberta
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