Srdan Papic Duric
security engeener
Edmonton,AB
Summary
Accomplished Head Bartender at Northlands Park Racetrack & Casino, adept in liquor, beer, and wine knowledge, with a proven track record of enhancing customer loyalty through exceptional service and clear communication. Excelled in managing inventory, significantly reducing transaction errors and improving operational efficiency. Attentive Bartender with passion for variety and flavor profile of varying spirits, cocktails and wines. Dedicated to thoughtful customer experience design and bar theme adherence.
Overview
1
1
year of professional experience
Work History
Head Bartender
Northlands Park Racetrack & Casino
01.2023 - 10.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
Bartender Shift Manager
The Grill House
03.2023 - 07.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
High School Diploma -
École Riverside Secondary School
Port Coquitlam, BC05.2003
Skills
- Liquor, beer, and wine knowledge
- Highly reliable
- Clear and effective communication
- Cleanliness and hygiene
- Organizational ability
- Payment Processing
- Handling Difficult Customers
- Cash Register Operation
- Food Service
- Drink Preparation Techniques
- Works well under pressure
Languages
English
Native or Bilingual
Timeline
Bartender Shift Manager
The Grill House
03.2023 - 07.2023
Head Bartender
Northlands Park Racetrack & Casino
01.2023 - 10.2023
High School Diploma -
École Riverside Secondary School
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