Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adell Wallace

Moreno Valley,California

Summary

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
19
years of professional experience

Work History

Data Specialist

Mercy House
02.2024 - Current
  • Reviewed and updated client correspondence files and database information to maintain accurate records.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Managed sensitive information responsibly, adhering to strict security protocols and maintaining confidentiality at all times.
  • Consistently met deadlines and delivered high-quality work, demonstrating a strong commitment to excellence in data management.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
  • Coordinated referrals for addiction services based on individual client needs and preferences.
  • Obtained background check data on characters, financial statuses and personal histories.
  • Reviewed and analyzed detailed records.

Rental Assistance Coordinator

211 United Way
05.2021 - 11.2024
  • Updated applications
  • Collected and reviewed clients and landlord's documentation.
  • Approved applications for processing.
  • Emailed missed information and final notices to clients and landlords.
  • Multi-tasked through different screens/ apps.
  • Data entry

Asset Protection Associate

Burlington Coat Factory Distribution
02.2018 - 05.2021
  • Maintained a safe and secure environment.
  • Reported incidents
  • Observed and took notes.
  • Monitored and controlled access to building.
  • CCTV

Dispatcher/Office Clerk

Southland Transit
01.2010 - 02.2018
  • Data entry, created manifest, assigned vehicles, and customer service.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Received and screened a high volume of internal and external communications, including email and mail.
  • Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
  • Dispatched drivers and scheduling.

Supervisory Administrative Specialist

SOS Security LLC
02.2006 - 01.2010
  • Created employee schedules and covered shifts.
  • Data entry, filing, faxing and answered phones.
  • Window dispatched and passed out payroll checks.
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record and consistently arriving to work ready to start immediately.
  • Implemented successful employee retention strategies, reducing turnover rates and boosting overall job satisfaction levels.
  • Oversaw the recruitment process from start to finish, sourcing top talent in alignment with organizational needs.

Education

Graduate Certificate - Business Office Administration

UEI College
Riverside, CA
05.2004

Skills

  • Customer service
  • Leadership
  • Guest services
  • Spreadsheet management
  • Compiling data
  • Conflict management
  • Negotiation
  • CCTV

Timeline

Data Specialist

Mercy House
02.2024 - Current

Rental Assistance Coordinator

211 United Way
05.2021 - 11.2024

Asset Protection Associate

Burlington Coat Factory Distribution
02.2018 - 05.2021

Dispatcher/Office Clerk

Southland Transit
01.2010 - 02.2018

Supervisory Administrative Specialist

SOS Security LLC
02.2006 - 01.2010

Graduate Certificate - Business Office Administration

UEI College

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Adell Wallace