Adelina Rincon
Irvine
Summary
Dynamic and detail-oriented professional with extensive experience in customer service at Urth Caffe. Proven ability to enhance guest experiences through effective multitasking and team collaboration. Skilled in managing high-pressure situations while maintaining a professional appearance, ensuring optimal dining and reception environments. Adaptable and committed to excellence in every interaction. Offering friendly demeanor and strong interpersonal abilities, eager to learn and excel in hospitality environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Host
Las Brisas
09.2025 - Current
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed Open Table system, optimizing table turnover and guest flow.
- Monitored dining area for cleanliness and readiness, maintaining high standards of presentation.
- Supported special events by organizing seating arrangements and coordinating with event staff.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Cashier/Food Runner
Urth Caffé
01.2025 - 12.2025
- Assisted customers with menu selections, enhancing overall dining experience.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Collaborated with kitchen staff to communicate special requests and resolve order discrepancies.
- Adapted to fast-paced environments, managing multiple tasks efficiently during peak hours.
- Supported training of new staff members on food delivery procedures and restaurant protocols.
Front Desk Receptionist
Frank C. Raymer DDS
11.2023 - 07.2024
- Managed patient scheduling and appointment confirmations to optimize daily operations.
- Provided exceptional customer service by addressing patient inquiries and concerns promptly.
- Assisted dental staff with administrative tasks, ensuring efficient workflow in a busy office environment.
- Maintained accurate patient records and documentation in electronic health record systems.
- Coordinated with insurance companies to verify coverage and process claims for patients effectively.
- Collected room deposits, fees, and payments.
Education
High School Diploma -
Paramount High School
Paramount, CANo Degree - Phlebotomy Certificate
U.S. Colleges
Santa Ana, CA10-2025
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Adaptable to change
- Professional appearance
- Detail-oriented
- Server support
Certification
- ServSafe
Timeline
Host
Las Brisas
09.2025 - Current
Cashier/Food Runner
Urth Caffé
01.2025 - 12.2025
Front Desk Receptionist
Frank C. Raymer DDS
11.2023 - 07.2024
High School Diploma -
Paramount High School
No Degree - Phlebotomy Certificate
U.S. Colleges