Adelina Gonzalez
Lompoc
Summary
I am looking for an opportunity to expand my experience and skills in the food and beverage industry while I pursue my education.
Overview
6
6
years of professional experience
Work History
Server
Skyview Hotel
11.2024 - Current
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Prepared checks, itemizing total meal costs and taxes.
- Operated POS terminals to input orders, split bills and calculate totals.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Paraeducator, Special Education
Santa Barbara County Education
08.2023 - Current
- Encouraged participation from all students by using positive reinforcement techniques.
- Participated in professional development workshops related to special education topics such as autism spectrum disorder, dyslexia or attention deficit hyperactivity disorder.
- Collaborated with other professionals such as occupational therapists, speech pathologists, psychologists and social workers to provide comprehensive support services to special needs students.
- Consulted with teachers regarding student progress, IEP adjustments and classroom needs.
- Implemented evidence-based interventions tailored specifically for individuals with disabilities.
- Supported classroom teachers in creating a positive learning environment for all students.
Cashier
The Habit Burger Grill
08.2020 - 03.2023
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered phone calls to assist customers with questions and orders.
Hostess
Cajun Kitchen Cafe
02.2019 - 10.2020
- Provided menus to customers and answered questions regarding menu items.
- Greeted customers, answered questions and recommended specials to increase profits.
- Built positive relationships with other front-of-house and kitchen staff.
Education
Psychology
Allan Hancock College
Santa Maria, CA06.2024
Bachelor of Arts - Developmental Psychology
University of Massachusetts
Skills
- Problem solving
- Service prioritization
- Service oriented
- Interpersonal skills
- Guest relations management
Languages
Spanish
Elementary
Timeline
Server
Skyview Hotel
11.2024 - Current
Paraeducator, Special Education
Santa Barbara County Education
08.2023 - Current
Cashier
The Habit Burger Grill
08.2020 - 03.2023
Hostess
Cajun Kitchen Cafe
02.2019 - 10.2020
Bachelor of Arts - Developmental Psychology
University of Massachusetts
Psychology
Allan Hancock College
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