Adelia Perez
Rosemead
Summary
Experienced bilingual leader with strong organized background in guiding teams, managing complex audits, and achieving company goals. Excels in efficiently delivering high quality compassionate patient care. Known for collaborative approach and commitment to excellence.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Back Office Lead Certified Medical Assistant
EAST VALLEY COMMUNITY HEALTH CENTER
07.2022 - Current
- Interview, hire and trainer for new employees including daily task such as QC's.
- Daily team huddles and weekly one on one check in.
- Staff scheduling, maintaining payroll and annual performing reviews including corrective actions.
- Overlooking and maintaining efficiency of the back office patient flow aligned with company values.
- Goal reaching LA Care, VFC and HEDIS audits.
- VFC/VFA vaccine coordinator.
- Medpoint grievances
- Conduct regular chart audits of medical records to ensure compliance with regulatory requirements.
- Maintain supply inventory including ordering.
- Currently manage and delegate a team of 10 medical assistants and 2 care coordinators within 3 clinical sites.
Medical Assistant/Lead of Procedures
Los Angeles Center for Ears, Nose, Throat and Allergy
03.2020 - 07.2022
- Ensure all procedure protocols and safety are met
- Educate patient and staff on in office procedures such as risk and benefits
- Assure equipment is sterilized, stocked and organized
- Create and distribute educational material on procedures for all back office staff
- Train all MA's for in office procedures
- Maintain log of equipment, expiration dates and order supplies
- Organize meetings and maintain contact with equipment representatives
- Prepare rooms and assist in-office procedures such as ear lavages, excisions, myringotomy, tympanic ear injection, nasal/ear debridement's, nasal cautery, nasal endoscopy, laryngoscopy, excision/biopsies/culture swabs, balloon sinuplasty, turbinate reduction, Vivears and Clarifix
- Checking patients in/out and rooming
- Obtaining medical information such as medical HX, chief complaint and vitals
- Create orders forms for blood test, CT's, MRI's and Ultrasounds
- Assisting PA's & doctors in rooms with translation
- Administrative duties such as faxes, scanning, returning patient calls and calling pharmacy refills
- Take phone calls regarding any complications, medication questions and post-operative questions
Front/Back Office Medical Assistant
Covina Health Services
01.2015 - 03.2020
- Open/close office
- Greeting patients
- Appointment coordinator
- Answering high volume phone calls
- Sorting mail
- Preparing patient charts
- Assist doctor and patient with translation
- Keep rooms and office cleaned and stocked with supplies
- Typing medical bills and reports for attorneys and insurance
- Keep charts in alphabetical order
- Take patient vitals, preparing room and patient for physical therapy with electrical muscle stimulator, hot packs, ultrasound and manual massage
Certified Nursing Assistant
AltaMed Senior Center
01.2015
- Traveled with bus to pick up/drop off participants
- Attended/assisted participants with doctor & specialist appointments
- Helped participants with feeding & assist in the restroom
- Assisted program coordinator with the center activities & travel with participants to outdoor activities like trips to Walmart etc
- Take and input participants vitals
- Assisted kitchen staff with delivery of personalized diet trays during breakfast and lunch time to ensure correct arrival of meals to the appropriate participants
- Helped participants with translation
Certified Nursing Assistant
Golden State Care Center
01.2013 - 12.2015
- Assisted up to nine patients with disabilities like getting dressed, bathe, using the restroom and feeding
- Organized their closet and make beds
- Attended doctor appointments with patient
- Notify nurse in charge of behavioral changes
- Log patient vitals
Certified Nursing Assistant
Colonial Gardens
01.2011 - 12.2013
- Monitor psychiatric patient
- Assisted with ADLs
- Total care of patients with G tube
- Assisted physical therapist with ROM
- Vital signs and proper documentation of care
- Assisted with wound care
- Monitor and notified nurse in any behavioral change or mood
Education
High School Diploma -
Rosemead Adult School
El Monte, CA01.2017
Certificate in Medical Assistant -
Everest College-City of Industry
Industry, CA04.2011
Skills
- NextGen
- Team Leader
- Front Office
- Medical Scheduling
- Vital Signs
- Direct Patient Care
- Medical Records
- Bilingual
- Experience Administering Injections
- Phlebotomy
- HEDIS Compliance
- HIPAA Compliance
- Reliable team player
- Collecting vital signs
- Safety Precautions
Certification
- CNA, Certified Nurse Assistant
- CPR Certification, Certified Medical Assistant, 07/23, 07/24
- National Certified Medical Assistant
Timeline
Back Office Lead Certified Medical Assistant
EAST VALLEY COMMUNITY HEALTH CENTER
07.2022 - Current
Medical Assistant/Lead of Procedures
Los Angeles Center for Ears, Nose, Throat and Allergy
03.2020 - 07.2022
Front/Back Office Medical Assistant
Covina Health Services
01.2015 - 03.2020
Certified Nursing Assistant
AltaMed Senior Center
01.2015
Certified Nursing Assistant
Golden State Care Center
01.2013 - 12.2015
Certified Nursing Assistant
Colonial Gardens
01.2011 - 12.2013
High School Diploma -
Rosemead Adult School
Certificate in Medical Assistant -
Everest College-City of Industry
- CNA, Certified Nurse Assistant
- CPR Certification, Certified Medical Assistant, 07/23, 07/24
- National Certified Medical Assistant
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