Adele Michels
Caledonia,ON
Summary
Hardworking, highly motivated leader eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive ACE’s objectives. Resourceful and results-driven with a passion for growth and efficiency to meet ACE’s needs and increase value.
Overview
5
5
years of professional experience
Work History
File Clerk-Administration
BDO Canada
05.2024 - Current
- Improved file organization by implementing an efficient categorization labeling system.
- Increased retrieval efficiency by digitizing hard-copy documents and maintaining a secure electronic database.
- Reduced misplaced files by conducting regular audits and maintaining accurate records of all stored items.
Cashier
Sport Chek
09.2021 - Current
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Managed large amounts of cash accurately during busy hours in a fast-paced environment.
- Handled customer complaints and inquiries in a courteous and efficient manner.
Promotions and Events Coordinator
Bishop Tonnos DECA Chapter
12.2021 - 05.2022
- Collaborated with team members to create innovative ideas for each event's theme or concept.
- Analyzed feedback from attendees after each event to identify areas for improvement.
- Assisted with planning, coordinating, and executing special events.
- Created marketing materials to promote fundraising activities.
- Collaborated with internal teams on development of fundraising initiatives.
- Generated creative ideas for increasing the visibility of the chapter's mission through fundraisers.
President
Bishop Tonnos DECA Chapter
06.2022 - 05.2023
- Exhibited strong leadership skills while providing guidance and direction to team members in preparation for competitive events.
- Created a positive learning environment by encouraging collaboration among chapter members.
- Managed multiple projects simultaneously while meeting deadlines in a timely manner.
- Demonstrated excellent communication abilities with both executive team members and chapter members.
- Leveraged public speaking abilities at numerous events throughout the year to promote awareness around topics relevant to students' interests.
- Recruited volunteers for various projects and initiatives.
- Organized and facilitated weekly chapter meetings, ensuring all members were informed of upcoming events and initiatives.
Office Administrator
Zellens Automall
12.2019 - 07.2022
- Processed invoices, payments, and incoming and outgoing mail.
- Answered phone calls and managed inquiries from customers and vendors.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Completed accurate daily report documents, memos, and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Entered data into LANKAR system and updated customer contacts with information to keep records current.
Education
Bishop Tonnos Catholic Secondary School
Ancaster, ONBBA -
Wilfred Laurier University
Waterloo, ON2027
Skills
- Issue Resolution
- Creative Thinking
- Organization
- Collaborative
- Adaptable
Accomplishments
- Most Valued Member of DECA- 2022-'23 Bishop Tonnos C.S.S.
- Excellence in DECA- 2022-'23 Bishop Tonnos C.S.S.
- Top 15 Overall in the Finance Exam for the Financial Consulting Event, DECA 2022-'23.
Timeline
File Clerk-Administration
BDO Canada
05.2024 - Current
President
Bishop Tonnos DECA Chapter
06.2022 - 05.2023
Promotions and Events Coordinator
Bishop Tonnos DECA Chapter
12.2021 - 05.2022
Cashier
Sport Chek
09.2021 - Current
Office Administrator
Zellens Automall
12.2019 - 07.2022
Bishop Tonnos Catholic Secondary School
BBA -
Wilfred Laurier University
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