Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Adèle Dumais

Calgary,AB

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Cake Decorator

Dairy Queen Grill & Chill
10.2023 - 03.2024
  • Designed specialty cakes for holidays, birthdays, and graduations.
  • Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Made and decorated up to 24 cakes per shift .
  • Assembled and disassembled machinery and pumps according to guidelines to maintain cleanliness.

Deli Clerk

Sobeys Strathmore
02.2023 - 08.2023
  • Greeted customers at counter to fulfill requests according to their preferences based on weight price, thickness, and amount of slices
  • Collaborated with both customers and team members to solve customer complaints and issues to maximize overall satisfaction
  • Maintained clean, trash-free workspaces to maximize productivity and safety
  • Prepared, cooked, and served daily minimum of 60 rotisserie chicken according to food health and safety protocols as sole team member assigned
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods
  • Successively trained of 3+ new staff members, ensuring they met quality and efficiency standards

Education

Diploma - Baking And Pastry Arts

SAIT
06.2021

Diploma - Baking And Pastry Arts

SAIT
Calgary, AB
10.2025

Skills

  • Food-Grade Sanitizers
  • Special Orders and Dietary Restrictions
  • Raw Materials Handling
  • Proper Storage Procedures
  • Work Area Maintenance
  • Organization and Time Management
  • Heavy Lifting
  • Cake Decoration
  • Strong Communication Skills
  • Photocake ® proficiency

Languages

French
Professional Working
English
Native or Bilingual

Certification

FSAN Certification

Timeline

Cake Decorator

Dairy Queen Grill & Chill
10.2023 - 03.2024

Deli Clerk

Sobeys Strathmore
02.2023 - 08.2023

Diploma - Baking And Pastry Arts

SAIT

Diploma - Baking And Pastry Arts

SAIT

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Adèle Dumais