ADELE ADEFEMI
Edmonton,AB
Summary
Experienced Radio Systems Administrator with a proven track record of over 7 years in software implementation and maintenance. Proficient in managing intricate communications infrastructures, specializing in solutions-oriented radio communications systems. Adept at troubleshooting and problem-solving, dedicated to delivering exceptional service. Possesses strong communication and collaboration skills to effectively work in team environments
Overview
7
7
years of professional experience
1
1
Certification
Work History
P25 Radio System Administrator / Technician
KENT Canada Plc.
Fort McMurray, AB
04.2022 - Current
- Monitor and evaluate the performance of radio systems and services to ensure optimal functionality and reliability using Genwatch Performance management software.
- Adds, deletes, and modifies subscribers. Sets up talk groups and runs reports.
- Complete monthly report on radio activity on the P25 radio system.
- Initiate the RMA process for APX series radios and dispatch them to Motorola CTLC for expert repair and servicing.
- Execute regular monthly maintenance tasks on P25 systems, dispatch consoles, satellite phones, and network servers to ensure optimal performance and reliability.
- Use Wasp inventory software management and Commshop radio assets inventory management software to manage over 6500 P25 radio assets.
- Respond promptly to service requests and incidents, troubleshooting and resolving issues to restore normal operations in a timely manner.
- Ensure compliance with organizational policies, procedures, and government regulations, adhering to company established standards and guidelines.
- Accurately log and document service requests, incidents, and problems, providing recommendations for preventative measures to avoid recurrence.
- Schedule and perform routine system maintenance activities, including upgrades and repairs, to maintain system integrity.
- Coordinate installations, repairs, maintenances of mobile radios and Point to point links across the site.
- Place orders for radio accessories and install materials and other parts needed.
Senior Radio Technician
TWA Solution
01.2020 - 03.2022
- Installs, programs, monitors, maintains, upgrades, aligns, and troubleshoots handheld and mobile radios and accessories. Works with vendors and contractors on maintenance and repair of equipment due to warranty and maintenance agreements.
- Install and maintains different types of radio equipment used in radio networks, including base station equipments.
- Creates radio programs for operations. Maintains and repairs digital radio network. Develops complex programming scripts using Motorola Customer Programming Software for various radio models and features.
- Installs, programs, monitors, maintains, upgrades, aligns, and troubleshoots handheld and mobile radios and accessories. Works with vendors and contractors on maintenance and repair of equipment due to warranty and maintenance agreements.
- Schedules and oversees work of contractors working at radio tower sites during the installation of new or upgraded equipment or software.
- Schedules work activities and tracks service calls and installations.
- Assists internal and external subscribers with service needs.
- Verifies and documents voice radio and microwave systems operation and outages.
- Maintains active radio database.
- Ensured seamless communication during live events by setting up, testing, and operating audio-visual equipment.
- Increased customer satisfaction rates with prompt and knowledgeable support in addressing their technical concerns.
- Interfaces with client supplying user configuration, ID numbers, talk groups and network access.
Radio Techician
TWA Solutions
Regina, SK
01.2017 - 12.2019
- Troubleshooting, installing, maintaining, repairing, and configuring mobile radio and broadband wireless equipment
- Inspect and test electronic equipment, components and assemblies using multimeters, circuit testers, and other electronic test instruments, tools, and equipment
- Diagnose and locate circuit, component, and equipment faults
- Adjust, align, replace, or repair two-way radio and associated electronic equipment, assemblies, and components
- Complete work orders along with testing and maintenance reports
- Maintaining positive customer relations
- On-call responsibilities
- Completed detailed documentation for each service call, ensuring clear communication between technicians and clients.
- Consistently met strict deadlines for project completion by efficiently managing time and resources.
- Enhanced radio signal quality by performing routine maintenance and system upgrades on communication equipment.
Education
Post Graduate Diploma - Cyber Security
Careerera
10.2023
Diploma - Telecommunication Networking Technician
Saskatchewan Polytechnic
05.2018
Bachelor of Science - Electronic Engineering Technology
University of Calabar
08.2014
Skills
- ASTRO P25 System
- GenWatch P25 monitoring system software
- COMMShop Radio Asset inventory software management
- Wasp inventory software management
- Cambium wireless Network
- Ubiquiti Wireless Network
- LTE
- Cisco certified Network
- Office 365 Excel
- MOTOTRBO system
Certification
- Tower climb and rescue certificate- 2023
- Elevated work platform safety - 2022
- Fall protection - 2021
- Safety construction orientation - 2019
- General mine safety awareness - 2019
- H2S Alive - 2022
- WHMIS -2019
- First aid CPR - 2020
- Fiber optics association Inc - 2020
Languages
English
Full Professional
Timeline
P25 Radio System Administrator / Technician
KENT Canada Plc.
04.2022 - Current
Senior Radio Technician
TWA Solution
01.2020 - 03.2022
Radio Techician
TWA Solutions
01.2017 - 12.2019
Post Graduate Diploma - Cyber Security
Careerera
Diploma - Telecommunication Networking Technician
Saskatchewan Polytechnic
Bachelor of Science - Electronic Engineering Technology
University of Calabar