Adela Vroblova
Laval,QC
Summary
Dynamic Professional with a proven track record , excelling in prioritizing tasks and enhancing team communication. Adept at problem-solving and customer service, I consistently deliver high-quality results while fostering strong stakeholder relationships. Skilled in project management and effective communication. Strong understanding and great approach to the business.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Project Manager
Pacific Northwest Projects
Vancouver, BC
08.2024 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
Cleaning Contractor
Airbnb, Residental Cleaning, Mountcurier Cleaning
Vancouver, Whistler , BC
01.2021 - Current
- Managed thorough cleaning operations for high-turnover Airbnb properties.
- Trained and mentored junior staff on effective cleaning techniques and safety protocols.
- Implemented efficient cleaning schedules to enhance property turnover rates.
- Conducted quality control inspections to ensure adherence to cleanliness standards.
- Enhanced customer satisfaction by providing thorough and efficient cleaning services.
- Maintained a safe and healthy work environment with regular equipment maintenance and proper use of cleaning chemicals.
- Received positive feedback from clients for exceptional attention to detail in cleaning tasks.
Glazier
HighriseGlass
Vancouver, BC
01.2019 - 07.2024
- Secured glass panes into frames and sashes using clips, points or moldings, adding weather seals or putty around pane edges to seal joints.
- Prepped glass for cutting by applying oil to cutting lines, smoothing cut edges through polishing and grinding.
- Conducted precise glass cutting for custom projects, ensuring accurate fit and client expectations were met.
- Enhanced workplace safety by implementing proper glass handling techniques and adhering to industry regulations.
- Constructed and installed metal sashes and moldings for glass installation using aluminum or steel framing.
Cleaning Supervisor
Fisherback Hotel
Ambleside , UK
01.2018 - 10.2018
- Supervised daily cleaning operations to maintain high standards of cleanliness and guest satisfaction.
- Trained and mentored staff on effective cleaning techniques and safety protocols.
- Developed and implemented efficient cleaning schedules to optimize workflow across departments.
- Conducted regular inspections to ensure compliance with health and safety regulations.
- Collaborated with management to address guest feedback regarding room cleanliness promptly.
Childcare Provider
AuPairCare Live-In Childcare
Virginia USA
09.2016 - 10.2017
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Utilized positive reinforcement techniques to encourage good behavior.
Kindergarten Assistant
Školka Sluníčko
Ostrava, CZ
09.2011 - 07.2015
- Played games with students to increase understanding of subjects.
- Assisted in maintaining a safe, nurturing environment that promoted curiosity, exploration, and growth for all students.
- Provided one-on-one support for students with special needs or learning challenges under the guidance of lead teachers and support specialists.
- Prepared instructional materials for group and one-on-one use to comply with established curriculum.
- Collaborated with lead teachers to develop and implement engaging lesson plans tailored to individual student needs.
Costumer Call Servise
Vodafone
Ostrava , CZ
07.2012 - 08.2014
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Graduate Certificate - Pedagogy/ Psychobiology
Ahoj SOŠ S.r.o.
Ostrava, CZ06.2015
Skills
Project management
Self contract cleaning management
Costumer services
Communication skills
Representation Management
Problem solving
Languages skills
Languages
Czech
Native or Bilingual
English
Full Professional
Slovak
Full Professional
Italian
Limited Working
French
Limited Working
Certification
First Aid + CPR certificate
Additional Information
Class 5 - driving license
References
I am able to provide excellent references from my previous employers and clients who can confirm my reliability, quality of work, and professionalism.
Timeline
Project Manager
Pacific Northwest Projects
08.2024 - Current
Cleaning Contractor
Airbnb, Residental Cleaning, Mountcurier Cleaning
01.2021 - Current
Glazier
HighriseGlass
01.2019 - 07.2024
Cleaning Supervisor
Fisherback Hotel
01.2018 - 10.2018
Childcare Provider
AuPairCare Live-In Childcare
09.2016 - 10.2017
Costumer Call Servise
Vodafone
07.2012 - 08.2014
Kindergarten Assistant
Školka Sluníčko
09.2011 - 07.2015
Graduate Certificate - Pedagogy/ Psychobiology
Ahoj SOŠ S.r.o.