AGGELIKI ADELE KALEMI

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

• Reviewing performance evaluations and other reports, and creating summaries for HR Managers and HR Directors
• Notifying employees who need continuing education or on-the-job training about upcoming classes or deadlines to renew licenses or certifications
• Helping HR Managers and HR Directors decide what salaries to offer to new hires
• Answering questions from employees and recording complaints
• Using software to keep track of the hours employees work and tasks they complete
• Implementing company programs to increase morale, such as bonuses or rewards for top performers
• Entering data into HR databases
• Tracking the attendance of employees and their use of vacation and sick days

• Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
• Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
• Reconciled end-of-day reports to determine accurate billing and payment processing.
• Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.

• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Trained new staff on correct procedures, compliance requirements, and performance strategies.
• Mentored and trained new hires, fostering a supportive work environment that facilitated professional growth.
• Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.

• Efficient Management of Legal Documents: Prepare, organize, and manage legal documents such as briefs, pleadings, appeals, and contracts. Ensure all documents are accurate, properly formatted, and filed in a timely manner.

• Collaboration with Legal Team: Work closely with attorneys and paralegals, providing administrative support such as scheduling, correspondence, and document preparation. Act as a liaison between attorneys and clients when necessary.

• Problem-Solving in Legal Administration: Address and resolve administrative problems that may arise, such as scheduling conflicts, document discrepancies, or communication issues.

• Fostering an Environment of Diversity and Inclusion: Promote an inclusive workplace by respecting the diverse backgrounds and perspectives of colleagues and clients. Ensure that all interactions are free from bias and discrimination.

• Maintaining Confidentiality and Integrity: Handle confidential legal information with the utmost integrity, ensuring privacy and confidentiality are maintained at all times.

• Respectful Client Interactions: Communicate with clients respectfully and professionally, providing them with information and assistance as needed. Build trust through consistent and empathetic interactions.

• Community Involvement and Legal Awareness: Participate in community legal aid programs or public awareness initiatives related to the legal field, contributing to the firm's community presence and social responsibility.

• Organizing and Prioritizing Legal Tasks: Efficiently manage multiple tasks and priorities, ensuring that deadlines are met and workloads are effectively balanced.

• Adherence to Legal Procedures and Regulations: Ensure compliance with all legal procedures and regulations. Stay updated on changes in legal requirements and practices.

• Continuous Learning and Skill Development: Pursue ongoing professional development to stay proficient in legal terminology, software, and administrative procedures.

• Client Case Management: Assist in managing client cases, coordinating meetings, and tracking case progress, ensuring effective communication and organization throughout the legal process.