Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Adela Bojado

South San Francisco

Summary

Results-driven Auto Shop Manager with a proven track record in team leadership and project management. Skilled in enhancing customer satisfaction and optimizing workflows to drive operational success. 26 year old Hispanic & bilingual.

Overview

7
7
years of professional experience

Work History

Auto Shop Manager

MD AUTOBODY & REPAIR INC
01.2022 - Current
  • Managed daily operations, ensuring efficient workflow and high-quality service delivery.
  • Supervised team of technicians, providing training and fostering a collaborative work environment.
  • Implemented inventory management system, optimizing parts availability and reducing waste.
  • Developed customer service protocols to enhance client satisfaction and retention rates.
  • Prepare accurate repair estimates and work closely with insurance companies.
  • Act as the main point of contact for customers, ensuring clear communication and satisfaction.
  • Handle scheduling, documentation, and follow -ups.
  • Manage auto body repair projects from initial estimate to final delivery.

Manager

Wingstop
01.2019 - 04.2021
  • Oversaw daily restaurant operations, ensuring efficiency and adherence to company standards.
  • Implemented training programs for staff, enhancing service quality and operational consistency.
  • Analyzed performance metrics to identify areas for improvement in sales and customer satisfaction.
  • Developed and executed promotional strategies, driving increased foot traffic and revenue growth.
  • Maintained a fast-paced, organized work environment.
  • Handled customer service issues and resolved complaints effectively.

Education

No Degree -

Cal State Los Angeles
Los Angeles, CA

High School Diploma -

Huntington Park High School
Huntington Park, CA
06-2018

Skills

  • Parts ordering
  • Vehicle diagnostics
  • Work order management
  • Employee training
  • Project Management
  • Auto Body Repair Estimating
  • Insurance Claims Coordination
  • Team Leadership & Supervision
  • Scheduling & Time Management
  • Problem Solving
  • Communicating & Negotiation
  • Customer satisfaction
  • Automotive expertise
  • Reliability
  • Adaptability and flexibility

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Auto Shop Manager

MD AUTOBODY & REPAIR INC
01.2022 - Current

Manager

Wingstop
01.2019 - 04.2021

No Degree -

Cal State Los Angeles

High School Diploma -

Huntington Park High School
Adela Bojado