Summary
Overview
Work History
Education
Skills
Languages
Timeline
Personal Information
Generic

Adefolabi Odunaiya

Winnipeg,MB

Summary

Results-driven Sales and Client Solutions professional with experience in both retail and digital advertising. Skilled in consultative selling, customer needs assessment, and cross-selling solutions that deliver value. Proficient in Salesforce CRM, campaign optimization, and high-volume outreach, consistently exceeding quotas and building long-term client relationships. Recognized for combining a customer-first mindset with performance-driven strategies to achieve measurable results.

Overview

2
2
years of professional experience

Work History

X Ads Specialist

Teleperformance (X Program)
04.2024 - 06.2025
  • Drove high-volume outreach (60+ calls, 50+ personalized emails, 50+ social media touchpoints daily) to engage warm leads and grow advertiser adoption.
  • Consistently exceeded a $33K quarterly sales quota by converting prospects into active advertisers and optimizing ad spend.
  • Delivered full-cycle client support — onboarding, identifying business goals, and tailoring ad solutions for measurable ROI.
  • Conducted weekly campaign optimizations and upselling, using performance insights to boost retention and increase client investment.
  • Leveraged Salesforce CRM to manage pipeline stages, track opportunities, and document all client interactions.
  • Applied objection-handling techniques to turn hesitations into successful outcomes, reframing concerns into future opportunities.
  • Built trusted client relationships through proactive communication, becoming a go-to advisor for campaign growth.

Sales & Service Associate

Virgin Mobile
01.2023 - 03.2024
  • Delivered excellent customer service by resolving billing and device issues quickly and effectively.
  • Guided customers through personalized consultations on mobile plans, devices, and services.
  • Uncovered customer needs by asking the right questions, then cross-sold phones, accessories, and protection plans in a value-focused way that helped clients save money.
  • Supported sales by clearly communicating product features and preparing contracts to ensure customer understanding.
  • Contributed to daily store operations including POS transactions, inventory management, and promotional setups.

Education

Bachelor of Arts - Economics

Brandon University
Brandon, MB
05-2024

Skills

  • Consultative selling
  • User needs identification
  • Salesforce CRM management
  • Client engagement strategies
  • Objection resolution
  • Campaign Optimization & Performance Tracking
  • High-volume communication
  • Client support and problem-solving

Languages

English
Native or Bilingual

Timeline

X Ads Specialist

Teleperformance (X Program)
04.2024 - 06.2025

Sales & Service Associate

Virgin Mobile
01.2023 - 03.2024

Bachelor of Arts - Economics

Brandon University

Personal Information

Similar Profiles

CREATE PROFILE
Adefolabi Odunaiya