Accomplished Chief Operating Officer with progressive industry background and decisive leadership style. Offers strategic planning abilities, background in change management and forward-thinking mindset. Ready for challenges and focused on meeting future demands.
Overview
17
17
years of post-secondary education
Work History
Chief Operating Officer
SureAid Development Initiative
02.2020 - 09.2022
Overseeing the daily business and administrative operations and improving operating procedures for optimal efficiency
Assessing and enhancing the efficiency of internal and external operational processes
Leading and motivating staff to achieve organisational objectives
Overseeing the recruitment process to attract the best candidates and reduce employee turnover
Mentoring and inspiring employees to key into the vision of management
Establishing policies that improve and promote company vision and culture
Evaluating company performance and recommend strategies to improve results
Collaborating with management and other stakeholders to raise capital and carry out other business-expanding strategies
Executive/Administrative Assistant
De, Business Solutions
Pair
11.2014 - 02.2020
Managed external contacts for CEO and kept track of periodic communication needed for priority contacts
Manage email, web, and social media content, campaigns, and budget
Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services
Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability
Organized international and domestic travel arrangements for up to 20 staff members
Training, facilitating strategic sessions for staffs, scheduled appointments and handled calendars for senior leadership.
Logistics & Operations Manager
De, Business Solutions
Pair
11.2012 - 11.2014
Inventory management of company assets
To assure efficient vehicle movements planning based on program and support needs
Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services
Maintained office supplies inventory by checking stock and ordering new supplies as needed
Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president
Allocated executive tasks and managed complex calendars and administrative functions.
Credit Officer
Accion Microfinance Bank Ltd
03.2011 - 11.2012
Offers alternative recommendations to applicants based on assessment of income status and need
Prepares and processes all documentations necessary for all facilities
Executed the loan origination process, including ordering credit reports, appraisals and preliminary title reports
Determined applicants' financial status, conduct income and property evaluations to determine feasibility of proposed repayment plan
Achievements
Exceeded quarterly sales goals by 50 %
Effectively managed more than 400 client resulting repeated transactions.
System Engineer
Infant Jesus Model School
Oron, Ibom
03.2009 - 04.2010
Handled troubleshooting tasks related to the components for Local Area Networks, Wide Area Networks and voice systems
Studied network security logs to identify and eliminate outside and internal threats
Collaborated with customers, internal staff and other partners to determine planning, implementation and integration of system-oriented projects
2 years’ experience in the maintenance and troubleshooting of complex infrastructure
Made recommendations to improve technical practices
Orchestrated and oversaw upgrades to system hardware and software.
Customer Care Representative
10.2022 - 1 1
DateTeleperformance Canada providing customer service.Experience providing administrative support services, experience working in a privacy environment.Experience inputting data into a computerized system or database, experience handling personal information.
Education
Master of Geographic Information System - Geographic Information System
University of Lagos
Nigeria
03.2012 - 02.2015
Bachelor of Science - Geology
Olabisi Onabanjo University
Nigeria
08.2004 - 05.2008
No Degree - Project Management
Perkins & Spencer
Nigeria
05.2001 - 05.2011
Skills
Planning and execution
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Timeline
Customer Care Representative
10.2022 - 1 1
Chief Operating Officer
SureAid Development Initiative
02.2020 - 09.2022
Executive/Administrative Assistant
De, Business Solutions
11.2014 - 02.2020
Logistics & Operations Manager
De, Business Solutions
11.2012 - 11.2014
Master of Geographic Information System - Geographic Information System
Programmmanager (Teilzeit & Freiwilliger) at Initiative for Development, Education and Learning (IDEaL)Programmmanager (Teilzeit & Freiwilliger) at Initiative for Development, Education and Learning (IDEaL)