Highly detail-oriented, organized and meticulous employee. Able to work at a fast pace to meet tight deadlines. An enthusiastic team player, ready to contribute to company success, who's eager to learn new information to expand knowledge.
Hi, I’m
Adeen Saqib
Calgary,Alberta
Summary
Work History
University Of Calgary, Calgary, Alberta
IT Support Specialist
09.2021 - Current
Job overview
- Used University of Calgary IT ticketing system to manage and process support actions and requests.
- Determined hardware and software issues using proactive troubleshooting techniques.
- Effectively communicated with clients through in-person, phone and email interactions.
- Possess customer satisfaction rating of over 90% with 500+ interactions.
Aramark
Front of House Associate
09.2019 - 08.2020
Job overview
- Processed customer payments on POS system and balanced cash drawers.
- Stocked merchandise regularly and ensured utmost level of FDA regulations.
- Interacted with customers and dealt with any issues and complaints while also promoting The Landing by Aramark.
- Established friendly and clean working environment.
University Of Calgary, Calgary, Alberta
Student Caller
01.2020 - 05.2020
Job overview
- Informed 200+ Alumni of events to encourage community involvement and increase awareness of the organization's mission.
- Created and implemented fundraising plans to encourage donations and distribute funding.
- Updated alumni information and keyed all contact details into database, maintaining high levels of accuracy and efficiency.
Education
University of CalgaryCalgary, AB
Bachelor of Arts from Urban Studies
08.2023
University Overview
- Dean's List, [2022]
- Capstone Project - Sustainable Schooling in Mahogany
Skills
- ArcGIS Software
- Premiere Pro
- MS Office
- Social Media Management
- Bilingual
- Communication Skills
- Multi-tasking
- Customer Service
- Team Work
Extra-curricular activities
Extra-curricular activities
- Executive member of the Pakistani Students Society at the University of Calgary (2019-2023)
- Organized Fundraiser for Flood Relief in Pakistan (2022)
- Part of the Volleyball team in High School (2018)
- Internship at the World Wildlife Fund (2018)
- Planner for High School Events (2017-2018)
Timeline
IT Support Specialist
University Of Calgary, Calgary, Alberta
09.2021 - Current
Student Caller
University Of Calgary, Calgary, Alberta
01.2020 - 05.2020
Front of House Associate
Aramark
09.2019 - 08.2020
University of Calgary
Bachelor of Arts from Urban Studies
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