Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Adedotun Adedara

Barrie,ON

Summary

Ambitious and goal-oriented student seeking co-op experience to broaden my experience in my field and ready to add value to the organization. Offers excellent technical abilities with software and applications, excellent Team player with Outstanding communication skills, and excellent time management skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

IT Technical Support Specialist

MEi Technologies
Texas, US
02.2020 - 07.2021
  • Implemented security measures such as antivirus software installation and firewall configuration.
  • Assisted with server migration projects from physical to virtual environments.
  • Resolved escalated customer inquiries via telephone or remote access tools.
  • Documented technical information such as troubleshooting steps taken during issue resolution process.
  • Collaborated with technical staff to establish goals and objectives for system improvements and upgrades.
  • Troubleshoot networking issues including LAN and WAN connectivity and slow performance issues.

Quality Assurance Specialist

390Labs
Lagos, Nigeria
05.2018 - 11.2018
  • Conducted regular internal audits to identify non-conforming issues.
  • Executed test plans and scripts according to established timelines.
  • Investigated customer complaints regarding quality issues and implemented corrective actions accordingly.
  • Identified areas of improvement within the existing Quality Management System.
  • Used quality monitoring data management systems to compile and track performance at team and individual levels.

Education

Ontario College Diploma , Co-op - Computer Systems Technician CSTN

Georgian College of Applied Arts And Technology
Barrie, ON
05.2023

Skills

  • Performance Testing
  • Technical Support
  • Systems Analysis
  • Python/HTML/CSS/Javascript
  • Customer Service
  • Technical Troubleshooting

Certification

  • CCNA CISCO CERTIFIED

Languages

English
Full Professional
French
Professional

References

References available upon request.

Timeline

IT Technical Support Specialist

MEi Technologies
02.2020 - 07.2021

Quality Assurance Specialist

390Labs
05.2018 - 11.2018

Ontario College Diploma , Co-op - Computer Systems Technician CSTN

Georgian College of Applied Arts And Technology

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Adedotun Adedara