Adedayo Olusoji Jeje
Oshawa,ON
Summary
Ambitious Human Resources Intern pursuing Advanced Diploma in Business Administration - Human Resources and willing to be trained to coordinate, execute and deliver HR programs related to recruitment, benefits, workers compensation and other HR projects and processes. Demonstrates solid analytical, problem-solving and presentation skills to foster excellent relationships and credibility at all levels of organization. Self-motivated, driven and displays initiative to prioritize tasks and handle numerous assignments simultaneously.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Personal Support Worker
Limi Hospital
Abuja, Fct
01.2017 - 08.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with daily living activities, running errands, and household chores.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Built strong relationships with clients to deliver emotional support and companionship.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Documented vitals, behaviors, and medications in client medical records.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Provided safe mobility support to help patients move around personal and public spaces.
- Trained and coordinated work of new support workers.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted patients with self-administered medications.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Server
Gimmack Hospital
Abuja, Fct
05.2014 - 12.2016
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Customer Service & Cash Office Representative
Shoprite Store
Lagos, Fct
01.2010 - 04.2015
- Proficiently executed multiple tasks with precision and demonstrated the ability to make prompt decisions under high-pressure situations.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Maintained cash registers, and ensured accuracy in cash handling procedures.
- Oversee and manage a team of cashiers, ensuring smooth operations and adherence to company policies and procedures.
- Troubleshoot effectively and maintain quality control
- Trained new cashiers on company policies, product knowledge, and customer service best practices.
- Develop and implement efficient shift schedules, ensuring adequate staffing levels and seamless coverage.
Education
PSW Certificate of Vocational Training - Personal Support Worker
College SSOR
Montreal, QC10.2023
Bachelor of Science - Business Administration
Imo State University
Owerri09.2010
Skills
- Excellent customer service skills
- Strong communication and interpersonal abilities
- Ability to handle high-pressure situations and remain calm
- Efficient multitasking and time management skills
- Basic math skills for handling transactions and providing accurate change
- Positive attitude and friendly demeanor
- Ability to handle and resolve customer complaints or issues effectively
- Proficient in both mechanical and manual lifts
- Continuous Development
- Activities of Daily Living (ADLs)
- Microsoft Office
- Adaptable to Changing Conditions
Certification
- Standard First Aid with CPR/AED Level HCP - Nov 2023
- PCA - Personal Care Aide
- PCW - Personal Care Worker
- Personal Support Worker - Oct 2023
Timeline
Personal Support Worker
Limi Hospital
01.2017 - 08.2023
Server
Gimmack Hospital
05.2014 - 12.2016
Customer Service & Cash Office Representative
Shoprite Store
01.2010 - 04.2015
PSW Certificate of Vocational Training - Personal Support Worker
College SSOR
Bachelor of Science - Business Administration
Imo State University
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