PROFESSIONAL SUM MARY A caring caregiver with a background of one year in assisted living facilities. My passion lies in providing exceptional elder care, and I excel at efficiently coordinating schedules and encouraging clients to stay active. Always ready to help with hygiene and cleaning needs. Works Fast to stay ahead of continuous patient workload.
Overview
6
6
years of professional experience
Work History
Sortation Associate
Amazon
11.2023 - Current
Enhanced efficiency by sorting and organizing packages according to destination codes.
Maintained a safe work environment through proper handling of packages and equipment.
Increased productivity by working collaboratively with team members to meet deadlines.
Ensured accurate package delivery with attention to detail in labeling and scanning processes.
Supported warehouse operations with manual loading, unloading, and palletizing of packages.
Accountant
Olajide Alade Areo & Sons Enterprise
02.2021 - 04.2023
Utilized Excel and Sage 50 to generate and analyze month-end financial reports, effectively managing company invoices
This led to identifying cash flow opportunities and optimizing efficiency, resulting in a notable increase from 20% to 30% over six months
Nurtured and sustained relationships with over 25 customers daily, ensuring exceptional service and streamlined product deliveries
This dedication contributed to a remarkable customer satisfaction rating of 95%
Conducted thorough evaluations of employee expense reports to ensure precision and validity
Assessed and enhanced financial records, playing a pivotal role in making informed business decisions
Proactively engaged with customers to swiftly resolve escalated issues, prioritizing immediate solutions.
Caregiver
For My Grandma,
02.2020 - 06.2021
Assisted my grandma with various personal needs, ranging from exercising routines to bathing and grooming
Communicated any concerns to the doctor to ensure my grandma received the best possible care
Regularly changed bed linens, made her bed and washed any soiled linens to maintain a clean and comfortable sleeping environment for my grandma
Prepared meals to ensure she received a nutritionally balanced diet
Weekly, I organized and filled her medication tray
Facilitated communication between the doctor and my grandma regarding care plans, updates on progress and any evolving health conditions.
Payment Processor
Benin Electricity Distribution Company
11.2017 - 10.2018
Effectively communicated via phone, handling inquiries and requests related to payment application, consistently delivering exceptional customer service
Processed over 150 payments on a weekly basis and strategically pursued collections for accounts with overdue balances exceeding 30 days
Processed over 150 payments on a weekly basis and strategically pursued collections for accounts with overdue balances exceeding 30 days
Maintained accurate billing by diligently tracking contracts, proposals, and waivers, ensuring precise and up-to-date invoicing
Thoroughly investigated and resolved billing discrepancies, safeguarding system accuracy and currency
Responsively addressed customer inquiries concerning account balances and promptly escalated potential inaccuracies to the Manager.