Dynamic individual with hands-on experience in change,project and process improvement. Talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Change & Project Manager
Source Atlantic
01.2023 - Current
Conduct impact analyses,assess change readiness, and identify key stakeholders
Enable the design,development,delivery and management of key communications
Consult and coach project teams,people managers and supervisors
Manage the change portfolio
Introduce and implement ITIL and ADKAR Framework in overall project and change management
Lead cross-functional teams through project lifecycles, integrating Waterfall and Agile practices as necessary resulting in successful delivery of projects within set timelines and budgets, and ensuring alignment with business objectives
Define and measure success metrics and monitor changes
Facilitate regular project meetings to discuss progress, identify challenges, and allocate tasks using project management tools and this led to enhanced collaboration, streamlined communication, and improved task accountability among team members
Compile and distribute comprehensive project status reports to stakeholders, highlighting achievements, challenges, and upcoming milestones for enhanced transparency, informed decision-making, and strengthened stakeholder engagement
Oversee project finances, including budget allocation, expenditure tracking, and vendor management leading to Cost-effective project delivery, optimized resource utilization, and vendor relationships
Monitor project objectives and key results (OKRs) using appropriate tools (Microsoft Viva Goals) and methodologies to achieve Alignment of project activities with organizational objectives, ensuring strategic alignment and goal attainment
Led data cleanup and integration efforts to enhance data quality and integrity within the organization achieving Improved accuracy of master data, streamlined operations, and enhanced decision-making capabilities
Oversee end-to-end implementation of service software, including requirements gathering, vendor selection, and user training Successful deployment of service software, improved service delivery efficiency, and enhanced customer satisfaction.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Provided detailed project status updates to stakeholders and executive management.
Senior Strategic IT& Project Manager
Techdev Business Services Ltd
01.2019 - 06.2022
Collaborated with stakeholders to define product
Evaluate and ensure user readiness
Achieved a 95% customer satisfaction rate through continuous product improvement and user feedback
Conduct impact analyses,assess readiness, and identify key stakeholders.
Define and measure success metrics and monitor change progress
Facilitated workshops to collect project requirements and user feedback.
Coordinated with engineering and design teams to ensure timely delivery of product updates
Utilized strong written and verbal communication skills to forge and fortify relationships with vendors and customers resulting in higher customer service and satisfaction in a fast-paced environment
Utilize stakeholder interviews, surveys, and workshops to gather requirements
Mapped out current and future state business processes using flowcharts or process diagrams producing Comprehensive project requirements document, business process maps for over seventy custom applications and business processes
Facilitate sprint planning meetings to determine sprint goals and tasks
Implement release management processes to ensure smooth deployments of Released software products and deployment documentation enhancing deployment success rate
Identify project risks and develop mitigation strategies and Monitored project costs and adjust budget as needed and produced Risk register, resource allocation plan, project budget reports and project cost variance
Collaborated with designers to create user-friendly interfaces producing UX/UI prototypes leading to higher User satisfaction scores
Analyzed regulatory requirements and designed software solutions to address them leading to Regulatory compliant software systems and successful Compliance audit results.
Planned, designed, and scheduled phases for large projects.
Monitored project performance to identify areas of improvement and make adjustments.
Verified quality of deliverables and conformance to specifications before submitting to clients.
Project Manager
Imagine Business Services Ltd
01.2015 - 01.2019
Developed and implemented project plans and budgets to ensure successful execution.
Maintained open communication by presenting regular updates on project status to customers.
Analyzed project performance data to identify areas of improvement.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Reported regularly to managers on project budget, progress, and technical problems.
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Education
Computer and Information Science -
Lead City University-Nigeria
01.2011
Skills
Project Management
Change Management
Process Improvement
Software Development Lifecycle
Business process re-engineering
Agile Methodology
Business Analysis
Cross-Functional Collaboration
Certification
PMP
PROSCI-Certified Change Practitioner
PRINCE2
ITIL
Lean Six Sigma Black Belt
Certified Process Improvement and Mapping Expert
Certified SAP-BO-Consultant
Risk Manager FMEA & ISO 31000
Harvard Business School -Entrepreneurship Essentials Certificate
Financial Services Manager at Steele Chevrolet Cadillac Buick GMC Saint John (Steele Auto Group)Financial Services Manager at Steele Chevrolet Cadillac Buick GMC Saint John (Steele Auto Group)