Cole Torhjelm
Edmonton,Alberta
Summary
Experienced Delivery Driver/Server offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced skills to enhance service for customers and collaborate effectively with diverse team members. Hardworking employee enthusiastic about learning new challenges. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Delivery Driver
Skip The Dishes
Edmonton, Alberta
02.2021 - Current
- Completed on-time deliveries by choosing best and most efficient routes
- Operated vehicle safely in highly congested areas with no traffic violations
- Completed rush deliveries on tight timetables to satisfy customer needs
- Delivered packages to customer doorsteps and business offices
- Determined quickest and safest routes for delivery by using effective planning and organizational skills
- Verified daily deliveries against shipping instructions before delivering to customers.
Server
Touchmark Senior Living
Edmonton, Alberta
03.2019 - 10.2020
- Cultivated warm relationships with regular customers
- Worked with POS system to place orders, manage bills and handle complimentary items
- Explained menu items and suggested appropriate options for food allergy concerns
- Bussed and reset tables to keep dining room and work areas clean
- Noted special patron requests and followed up with kitchen to confirm delivery
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Answered customers' questions, recommended items and recorded order information
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request
- Moved and set up seating, prepared extra silverware prior to arrival of large groups.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Server/Kitchen Helper
Edmonton Golf and Country Club
Edmonton, Alberta
10.2015 - 11.2019
- Explained menu items and suggested appropriate options for food allergy concerns
- Worked with POS system to place orders, manage bills and handle complimentary items
- Bussed and reset tables to keep dining room and work areas clean
- Cultivated warm relationships with regular customers
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
- Used slow periods to restock supplies, ice, trays and delivery bags
- Inspected dishes and utensils for cleanliness
- Moved and set up seating, prepared extra silverware prior to arrival of large groups.
Volunteer
Crosspoint Church, Children's Church
Edmonton, Alberta
01.2011 - 01.2018
- Carried out day-day-day duties accurately and efficiently
- Demonstrated respect, friendliness and willingness to help wherever needed
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Worked flexible hours; night, weekend, and holiday shifts
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
- Maintained energy and enthusiasm in fast-paced environment
Education
High School Diploma -
Blessed Oscar Romero Catholic High School
Edmonton, AB06.2020
Skills
- Dependability and Honesty
- Customer Relationships
- GPS Navigation
- Vehicle Cleaning and Maintenance
- Customer Service
- Traffic Laws and Regulations
- Ability to Lift 50 Pounds
- Valid Driver's License
- Time Management
- Loading and Unloading
- Verbal and Written Communication
- Attention to Detail
- Safe Driving Practices
- Reading Comprehension
- Teamwork and Collaboration
- Quality Assurance
- Active Listening
- Motor Vehicle Operation
- Map Reading Skills
- Greet Guests
- Troubleshooting
- Team Player
- Warm and Friendly
- Cool Under Pressure
- Dining Room Cleaning and Upkeep
- Critical Thinking
- Managing Extras
- Food Handlers Certification
- Courteous Phone Demeanor
- Energetic and Outgoing
References
Steve Winkler
Business Owner
780-982-4473
swink@telusplanet.net
Ruth Hauser
Shipping/Receiving
Food Services
Misericordia Hospital
780-222-4224
hauser5@telusplanet.net
Timeline
Delivery Driver
Skip The Dishes
02.2021 - Current
Server
Touchmark Senior Living
03.2019 - 10.2020
Server/Kitchen Helper
Edmonton Golf and Country Club
10.2015 - 11.2019
Volunteer
Crosspoint Church, Children's Church
01.2011 - 01.2018
High School Diploma -
Blessed Oscar Romero Catholic High School
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