Addison Slater
Kingsville,ON
Summary
Administrative Assistant at The Keys Realty Group, adept in office management and customer service. Excelled in data entry and client relations, enhancing document organization and customer satisfaction. Demonstrated strong problem-solving skills and professional communication, contributing to efficient operations and positive client outcomes. Dedicated professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
The Keys Realty Group
04.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Performed research to collect and record industry data.
Dance Instructor
PURE Dance Academy
06.2022 - 06.2023
- Planned routines for recitals and performances.
- Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Worked in team-based environment to uphold quality and continuity of service to clients.
- Utilized different styles of teaching to accommodate students of all capabilities.
- Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
- Implemented injury prevention strategies during warm-ups and cool-downs, ensuring safe practice for all participants.
- Communicated with students and parents in person, via email, and by phone to resolve issues and answer questions.
- Offered one-on-one instruction to students by appointment.
- Collaborated with fellow instructors to plan and execute successful recitals showcasing students'' progress and achievements.
- Assisted studio owners in boosting class enrollment through effective marketing and promotional efforts.
- Adhered to studio guidelines and legal requirements.
- Motivated and encouraged students to practice dance routines to work toward set goals.
Key Holder
Domino's Pizza
06.2020 - 02.2023
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Streamlined opening and closing procedures as integral member of store staff.
- Ensured compliance with company policies and procedures, maintaining a safe and secure work environment for all staff members.
- Mentored junior staff members, helping them develop their skills to advance within the company successfully.
- Worked specifically by taking phone orders, online orders, and in person orders, delivering them and cashing the clients out. Prepping the food orders, making the orders, packaging the orders. Taking inventory and imputing it into the data base, as well as opening and closing the store.
Team Member
Tim Horton's
02.2021 - 06.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Education
Bachelor of Arts - Creative Industries
Ryerson University
Toronto, ON04.2027
High School Diploma -
Kingsville District High School
Kingsville, ON06.2023
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Time Management
- File Organization
- Administrative Support
- Customer and client relations
- Filing
- Critical Thinking
- Office Management
- Documentation and Recordkeeping
- Professional Communication
- Choreography expertise
- Organization
- Teaching techniques
- Video Editing
- Performance Coaching
- Safety understanding
- Classroom leadership
- Cash Handling
- Training and mentoring
- Store maintenance
- Workplace Safety
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
Languages
English
Native or Bilingual
French
Full Professional
Timeline
Administrative Assistant
The Keys Realty Group
04.2024 - Current
Dance Instructor
PURE Dance Academy
06.2022 - 06.2023
Team Member
Tim Horton's
02.2021 - 06.2022
Key Holder
Domino's Pizza
06.2020 - 02.2023
Bachelor of Arts - Creative Industries
Ryerson University
High School Diploma -
Kingsville District High School
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