ASHAE JEAN-BAPTISTE
Toronto,ON
Summary
Highly skilled and motivated food service professional with a strong passion for culinary arts and an unwavering commitment to excellence. Demonstrated expertise in kitchen production, leadership, customer service, and nutrition management. Committed to upholding the highest standards of food safety and quality, consistently seeking opportunities for improvement and growth. Thrives on embracing new challenges and exploring opportunities in the dynamic food service industry.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Food Service Supervisor and Diet Technician
Runnymede Healthcare Centre
06.2022 - Current
- Supervised and managed the performance of 40+ unionized staff
- Oversaw production of more than 300 meals daily while ensuring compliance with health regulations and quality standards
- Assisted with payroll processing, ensuring accurate and timely payments to employees
- Collaborated with dietitians to develop menu options that met nutritional needs of diverse patient populations
- Performed regular audits to determine areas of improvement for staff development and general operations
Student Placement
Michael Garron Hospital
03.2022 - 03.2022
- Conducted 10+ audits to evaluate staff compliance with PPID and hand hygiene protocols
- Developed practical solutions for observed quality assurance deficiencies
- Shadowed supervisors and stepped in as relief supervisor when required
- Developed working knowledge of CBORD nutrition database
- Facilitated intake process alongside Clinical Supervisor
Student Placement
The Heritage Nursing Home
02.2022 - 03.2022
- Conducted detailed quality assurance and safety audits at each meal
- Presented in-service training sessions for maintenance of various kitchen equipment
- Participated in patient care conferences alongside Nutrition Manager and healthcare team
Line Cook
Pegasus Catering Group
10.2018 - 03.2020
- Operated various kitchen equipment such as grills, fryers, ovens, and slicers safely
- Assisted in menu development, incorporating seasonal ingredients and trends
- Adapted quickly to new cooking techniques and cuisines, displaying versatility
- Prepared over 500 meals weekly while maintaining quality standards
- Consistently adhered to administrative policies, health code regulations, and food service standards in all aspects of food preparation and service
Catering and Line Cook
One King West Hotel
05.2018 - 10.2018
- Operated kitchen independently and was responsible for preparing meals for in-room dining and buffet breakfast
- Prepared diverse cuisines under high-pressure environments, maintaining optimal quality
- Handled high volume of orders and efficiently produced consistent, quality results
- Presented visually appealing plates that showcased both creativity and attention to detail
Line Cook
Louis Cifer Brew Works
03.2017 - 04.2018
- Prepared meals for large groups of up to 50 people with a focus on efficiency and quality
- Effectively managed opening and closing procedures for the kitchen ensuring a smooth and efficient operation
- Developed proficiency in a range of cooking stations, including garde manger, saute, and grill
- Gained experience in a fast-paced, high-volume environment, consistently delivering exceptional quality and customer satisfaction
- Maintained a high level of professionalism and attention to detail, contributing to a positive and productive work environment
Shift Supervisor
Starbucks Coffee Company
07.2012 - 01.2016
- Evaluated employee skills and knowledge regularly and provided hands-on training and mentoring as needed
- Applied problem-solving skills to maintain team and organize work flow to meet daily demands
- Delivered fast and friendly service to handle questions and service complaints
- Completed store opening and closing procedures, including setting up registers, as well as daily inventory management
Education
Food and Nutrition Management -
George Brown College
Toronto, ON06.2022
Culinary Management -
George Brown College
Toronto, ON06.2018
Skills
- Staff supervision
- Schedule management
- HACCP planning
- Food safety oversight
- Food and Beverage production
- Microsoft Office
- Point of Sales technology
Certification
- Canadian Society of Nutrition Management
- First Aid
- Advanced Food Safety
- Joint Health and Safety for Management
Strengths
- Multi-Tasker
Can prioritize and manage several tasks without compromising quality, safety or efficiency.
- Problem-Solver
Able to promptly find solutions for day-to-day problems.
- Assertive
Comfortable addressing staff and customer concerns.
- Organized
Able to keep accurate records and develop systems to ensure efficiency
- Resourceful
Can quickly adapt and adjust to accommodate business demands.
Timeline
Food Service Supervisor and Diet Technician
Runnymede Healthcare Centre
06.2022 - Current
Student Placement
Michael Garron Hospital
03.2022 - 03.2022
Student Placement
The Heritage Nursing Home
02.2022 - 03.2022
Line Cook
Pegasus Catering Group
10.2018 - 03.2020
Catering and Line Cook
One King West Hotel
05.2018 - 10.2018
Line Cook
Louis Cifer Brew Works
03.2017 - 04.2018
Shift Supervisor
Starbucks Coffee Company
07.2012 - 01.2016
Culinary Management -
George Brown College
- Canadian Society of Nutrition Management
- First Aid
- Advanced Food Safety
- Joint Health and Safety for Management
Food and Nutrition Management -
George Brown College
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