Victor De Sousa
Mississauga,Canada
Summary
Proven multitasker and problem-solver, I excelled at Assured Automotive by enhancing product quality through meticulous polishing, achieving efficiency improvements. Skilled in customer service and time management, I consistently delivered high-quality workmanship, contributing to increased operational efficiency and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Highrise Labourer
Resform
08.2022 - 09.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Lube Technician
Oil Changers
03.2020 - 07.2022
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
Polisher
Assured Automotive
04.2018 - 12.2019
- Ensured proper use and maintenance of polishing tools, resulting in prolonged equipment life and reduced repair costs.
- Enhanced product quality by meticulously polishing and buffing surfaces to meet strict industry standards.
- Achieved consistent results by following standard operating procedures for each polishing assignment.
- Excelled at multitasking, managing multiple projects concurrently without compromising quality or timeliness of deliverables.
Unit Diary Clerk
Freshco
Mississauga, ON
06.2017 - 03.2018
- Streamlined data entry processes for improved efficiency in maintaining unit records.
- Increased operational efficiency within the unit by providing prompt responses to inquiries regarding personnel information and assignments.
- Reduced errors in personnel records by diligently cross-referencing data with official documentation.
- Strengthened relationships with colleagues through clear communication and collaboration on tasks related to recordkeeping.
Car Detailer
Denny’s Car Wash
06.2016 - 09.2016
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
Education
Diploma - Business
St Martins Secondary School
Mississauga ON06.2017
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Multitasking Abilities
- Calm Under Pressure
Languages
English
Professional Working
English
Full Professional
Portuguese
Limited Working
Timeline
Highrise Labourer
Resform
08.2022 - 09.2024
Lube Technician
Oil Changers
03.2020 - 07.2022
Polisher
Assured Automotive
04.2018 - 12.2019
Unit Diary Clerk
Freshco
06.2017 - 03.2018
Car Detailer
Denny’s Car Wash
06.2016 - 09.2016
Diploma - Business
St Martins Secondary School