With a background in collaborative and fast-paced financial environments, developed strong analytical and problem-solving skills. Excel in managing budgets, analyzing financial data, and providing actionable insights. Seeking to transition into a new field, leveraging these skills to drive success in diverse roles.
Overview
8
8
years of professional experience
2
2
Certification
Work History
VAULT ASSOCIATE/CASHIER
Home Depot
01.2024 - Current
Assist customers with transactions and product inquiries
Help customers locate desired items and ensure a positive shopping experience
Manage and count the vault, key sales, and daily transactions
Reconcile petty cash and cashier floats, and balance the safe
Maintain a detailed cashier log and promptly address overages or shortages
Report discrepancies to management and ensure issues are resolved
Enhance branch security by monitoring surveillance and reporting suspicious activities
Conduct regular inventory audits and maintain accurate records
Facilitated cross-department communication to ensure consistent understanding of budgetary goals and constraints.
Achieved successful audit results through diligent record-keeping and strict adherence to internal controls.
DEPUTY MANAGER
HDFC Bank Ltd.
01.2021 - 11.2023
Manage banking portfolios effectively using MS Outlook, MS Windows
Operate cash registers for cash, cheque and credit card transactions
Support branch manager with budgeting and expense monitoring
Handle escalated customer inquiries and ensure compliance with banking standards
Assist customers with inquiries and purchase needs following banking protocols
Improve employee performance through feedback, coaching, and training
Entered data into various computer systems accurately using Microsoft Office Suite.
Achieved timely financial reporting through proactive management of deadlines and priorities.
Maximized profitability with thorough cost analysis and strategic expense management.
BRANCH DEVELOPMENT MANAGER
IndusInd Bank Ltd.
06.2020 - 01.2021
Enhanced Branch profitability through the formulation and execution of strategic growth initiatives
Effectively addressed escalated customer concerns to ensure customer satisfaction and retention
Achieved outstanding sales outcomes by fostering robust connections with potential and current clients
Provided coaching to employees in effective sales techniques, promoting cross-selling opportunities to boost revenue streams
BRANCH SALES OFFICER
HDFC Bank Ltd.
03.2019 - 05.2020
Generated sales leads through field activity, direct customer meetings, references, internet mining, and market mapping
Ensured quality customer service was delivered
Cultivated enduring relationships with clients
Met productivity norms and monthly targets defined by the Bank
Addressed customer inquiries and issues promptly, with expert assistance
ASSISTANT OPERATIONS MANAGER
Climbing Goat Event Solutions
07.2016 - 12.2018
Managed to plan and execute industrial, commercial, and personal events within the allocated budget
Supervised workforce efficiency, implementing procedural enhancements to streamline operations and minimize expenditure
Collaborated with lighting designers and audio-visual technicians to refine event ambiance during setup, ensuring optimal presentation
Managed to elevate client contentment through consistent delivery of organized events
Looked outside known experience to find solutions and produce results.
Optimized commencement ceremony logistics through detailed planning and coordination with various departments, resulting in a seamless event experience for graduates and attendees.
Communicated effectively with other departments as needed for coordination of park-wide events.
Education
Bachelor of Computer Application -
Mahatma Gandhi University
Kerala, India
11.2016
Skills
Critical Thinking
Communication Skills
Crisis Management
Problem-Solving
People Management
Team Leadership
Monthly reporting
Technology Proficiency
Planning and Organization
Attention to Detail
Quick learner
Report preparation
Certification
Food Handler Certification,04/2024, Food Safety Responsible Serve BC
First Aid Certificate with CPR,03/2024, St. John Ambulance
Timeline
VAULT ASSOCIATE/CASHIER
Home Depot
01.2024 - Current
DEPUTY MANAGER
HDFC Bank Ltd.
01.2021 - 11.2023
BRANCH DEVELOPMENT MANAGER
IndusInd Bank Ltd.
06.2020 - 01.2021
BRANCH SALES OFFICER
HDFC Bank Ltd.
03.2019 - 05.2020
ASSISTANT OPERATIONS MANAGER
Climbing Goat Event Solutions
07.2016 - 12.2018
Bachelor of Computer Application -
Mahatma Gandhi University
Similar Profiles
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot