Goal-oriented sales/business development professional with 5 years of diverse experience: 2 years as a Sales and BD Executive at Staples/Bell in Toronto, Ontario and 3 years as an Account Manager at a reputable IT firm in India. Holds a postgraduate degree in International Business Management, specializing in business development and marketing, from Nipissing University. Eager to contribute dynamic leadership, strategic insights, and a passion for excellence to a growth-oriented professional setting.
Overview
5
5
years of professional experience
3
3
Certification
Work History
Business Development Consultant for Bell (Partnered With Staples)
Staples Inc
11.2022 - 03.2024
Increased client base by identifying new business opportunities and developing strategic partnerships.
Developed customized solutions for clients, resulting in enhanced customer satisfaction and retention.
Collaborated with cross-functional teams to develop innovative product offerings that met customer needs.
Leveraged CRM tools to effectively manage leads, ensuring timely follow-up and improved conversion rates.
Delivered compelling sales presentations that clearly communicated value propositions tailored to client needs.
Achieved targeted revenue growth by implementing effective sales strategies and tactics.
Mentored junior team members, cultivating a culture of continuous improvement within the organization.
Championed the adoption of digital transformation initiatives across the organization, resulting in streamlined operations and increased agility.
Communicated with local organizations to build networks and develop leads.
Developed and executed SMB account strategies to expand customer base, particularly in suburban and rural areas
Associate Sales Consultant
Staples Inc
08.2022 - 11.2022
Transitioned from part time consultant to full-time sales consultant, playing a pivotal role in strategic planning and business expansion
Increased sales leads by implementing effective cold-calling strategies and networking with potential clients.
Built strong relationships with key stakeholders, resulting in improved customer satisfaction and loyalty.
Coached colleagues on effective sales techniques, contributing to the store's top sales performance for five consecutive months
Forged partnerships with over 30 businesses, integrating Staples' digital marketing strategies to bolster business growth.
Client’s Account Manager
Protiviti Inc (formerly Loumus Data Systems Pvt. Ltd.)
Initially joining as a client executive, I swiftly ascended to the role of client manager within seven months
Directed a portfolio of over 20 projects and led a 48-member team, ensuring quality and timely delivery of mobile and web development projects, which fortified relationships with five platinum clients and propelled business expansion, directly reporting to the company's trio of partners, comprising the CEO, Delivery Head, and CTO
Boosted client satisfaction by addressing concerns, providing solutions, and maintaining strong relationships.
Managed a diverse portfolio of clients for optimal account growth and retention.
Accountable for comprehensive client relationship management, driving business growth, IT consulting, B2B, SaaS and software sales
Provided direct reports on project milestones, budget, profitability, and resource allocation, while also overseeing business development activities with customer pipelines, closing deals, and pre-sales and post-sales summary reporting to both the delivery head and the CEO
Associate Project Consultant
Sparx IT Solutions Private Limited
Facilitated kick-off meetings and formulated RACI matrices, ensuring clear communication and accountability within project teams
Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
Developed innovative strategies for clients, resulting in increased revenue and business growth.
Project Management Intern
Metso India Private Limited
Assisted in the successful completion of projects through effective communication and collaboration with team members.
Increased project efficiency by streamlining processes and implementing best practices.
Education
Postgraduate Degree in International Business - Sales And Marketing
Nipissing University
North Bay, ON
01.2024
Bachelor of Technology -
Dr. A.P.J Abdul Kalam Technical University
New Delhi, India
01.2020
Skills
Sales and Business Development
Client Relationship Management
Lead Generation, Prospecting and Cold Calling
Cross-Functional Collaboration
CRM Software Proficiency
Market Research and Analysis
Negotiation and Contract Management
Product Knowledge and Demonstrations
Communication and Presentation Skills
Certification
CPSP: Certified Professional Sales Person
Fundamentals of Project Management and PMS tools
Fundamentals of Digital Marketing
Scrum Master (Under renewal)
Accomplishments
Achieved the highest sale by an individual across Canada for Bell on January 5, 2024
Rewarded best sales professional 5 times in a row at Bell for highest sales in the Northern Ontario region.
Created social media strategy for product promotion, resulting in sales growth of 3x in a short span of 5 months.
Advanced from part time consultant to full-time Business development executive at Staples, North Bay, receiving three appraisals for strategic drafting and growth initiatives.
Progressed from an intern to the exclusive client project manager at Protiviti Inc., India, within two years.
Secured the opportunity to work with METSO Minerals (now known as Metso Outotec) as a project management intern two times during my engineering bachelor's degree in India.
Languages
English
Native or Bilingual
Hindi
Full Professional
Punjabi
Professional Working
Personal Information
Relocation: Open to relocation within Ontario
Co Curricular Achievements
MR. REVAMP title at Abdul Kalam Technical University and accolades in inter-college fashion and modeling events.
3rd prize in High School Skit competition and a silver medal in inter-school volleyball at the sub-junior level.
Hobbies and Interests
Volleyball
Fashion trends
Action gaming
Geography
Science
New inventions
Timeline
Business Development Consultant for Bell (Partnered With Staples)
Staples Inc
11.2022 - 03.2024
Associate Sales Consultant
Staples Inc
08.2022 - 11.2022
Client’s Account Manager
Protiviti Inc (formerly Loumus Data Systems Pvt. Ltd.)
Associate Project Consultant
Sparx IT Solutions Private Limited
Project Management Intern
Metso India Private Limited
Postgraduate Degree in International Business - Sales And Marketing